Works Planner – Gas Team

Together Housing Group

. Manage the day-to-day operation of the gas repairs and annual safety check scheduling system .

Posted 9/24/2026full-timeBlackburn • United KingdomMid-LevelSenior💰 £27,510 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing gas repairs and safety check scheduling while ensuring compliance with legal obligations. Proficient in coordinating with teams and stakeholders to maximize productivity and maintain high standards of customer care.

Highest-signal resume keywords

Gas Repairs ManagementScheduling CoordinationCompliance with Section 11Microsoft Office ProficiencyTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Gas Repairs ManagementScheduling CoordinationCompliance with Section 11Database ManagementReport Generation

Soft Skills

Team CollaborationCustomer CareFlexibilityCommunication

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

Basic Criminal Disclosure

Industry Keywords

Social Housing RepairsTenant and Landlord ActResponsive Repair Services

About the role

Key responsibilities & impact

Manage the day-to-day operation of the gas repairs and annual safety check scheduling system
Ensure appointments are made and kept
Monitor and maintain work views daily
Maximise productivity while prioritising customer care
Monitor and manage work within agreed timescales and company policies
Ensure compliance with legal obligations, including Section 11 of the Tenant and Landlord Act 1985
Monitor work output and provide reports
Communicate with teams, technicians, and customers about work progress and updates
Reschedule jobs due to unforeseen circumstances and coordinate with customers and technicians
Reschedule pending or suspended jobs promptly
Liaise with relevant teams regarding work quality, timeliness, and disciplinary issues
Coordinate repairs scheduling and communicate changes or issues to stakeholders

Requirements

What you’ll need

Experience supporting the delivery of responsive repair services
Ability to work effectively in a team
Prior experience in a social housing repairs environment
Proficiency in Microsoft Word, Excel, Outlook, and databases
Excellent time management skills and ability to work to set targets and deadlines
Knowledge of Section 11 of the Tenant and Landlord Act
Flexibility to adapt to work demands and priorities
Successful candidate must undergo a Basic Criminal Disclosure

Benefits

Comp & perks

Starting salary of £27,510
27 days holiday (rising to 32 over 5 years’ service) + bank holidays
Hybrid working: three days per week in the office and two days working from home after initial training
Flexible working environment
Family friendly policies
37 hours per week, Monday–Friday, 8am–6pm
Technical, professional, and personal development training opportunities
Attractive pension scheme
Health and wellbeing benefits including access to GPs
Financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
Staff support networks, including menopause, culturally diverse, LGBTQ+ and disability
Award-winning employee benefits