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Temporary Sales Assistant
Tokio Marine Seguradora. Provide virtual support to insurance brokers via email, WhatsApp, telephone, Microsoft Teams, and video calls, ensuring prompt and accurate responses .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing virtual support to insurance brokers, managing broker portfolios, and utilizing CRM systems to enhance operational efficiency. Proficient in Microsoft Office and effective in facilitating communication and onboarding processes.
Highest-signal resume keywords
Insurance ExperienceMicrosoft Office ProficiencyCRM System ManagementSales Campaign SupportBroker Onboarding Assistance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Tools & Technologies
Microsoft TeamsVideo Call PlatformsWhatsApp
Industry Keywords
Broker Portfolio ManagementSales Performance ReportingOperational Process ImprovementHybrid Work ModelCommunication Facilitation
About the role
Key responsibilities & impact- Provide virtual support to insurance brokers via email, WhatsApp, telephone, Microsoft Teams, and video calls, ensuring prompt and accurate responses
- Support the management of the broker portfolio by tracking requests, outstanding items, and administrative matters
- Assist with organizing and updating quotation, renewal, and sales performance reports
- Contribute to the execution of sales campaigns and micro-campaigns by supporting communications and monitoring results
- Participate in training sessions and team meetings, sharing information and supporting team integration
- Support the resolution of requests with the relevant departments, facilitating communication between brokers and the company
- Assist with the onboarding of new brokers by providing guidance on processes and tools
- Keep records up to date in CRM systems and other sales platforms
- Suggest improvements to operational processes to increase efficiency and service quality
Requirements
What you’ll need- Experience in insurance
- Proficiency in Microsoft Office
- Currently pursuing or have completed a university degree
- Availability to work in a hybrid model (3 days in the office and 2 days working from home)
Benefits
Comp & perks- Hybrid work model
- Meal voucher
- Transportation allowance
- Life insurance