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Toll Group

Resource Planner, NOC

Toll Group

. Support the management and maintenance of helicopter crew rosters .

Posted 10/27/2026full-timeBankstown • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workforce planning, crew scheduling, and aviation compliance, with a strong focus on operational support and administrative efficiency. Proficient in managing crew rosters and maintaining accurate workforce records while ensuring adherence to CASA requirements.

Highest-signal resume keywords
Workforce PlanningCrew SchedulingAviation ComplianceOperational CoordinationAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AdministrationSchedulingOperational CoordinationCrew Resource PlanningFatigue Risk Management System (FRMS)Data Reporting
Soft Skills
Organisational SkillsCommunication SkillsStakeholder Engagement
Tools & Technologies
Air MaestroAviation Crew Rostering System
Certifications & Qualifications
Entitled To Work In AustraliaPre-Employment Checks
Industry Keywords
CASA RequirementsAviation OperationsWorkforce IntegrationLeave ManagementTraining Schedules

About the role

Key responsibilities & impact
  • Support the management and maintenance of helicopter crew rosters
  • Assist with workforce planning, crew availability tracking and roster administration
  • Coordinate leave management, training schedules and operational coverage requirements
  • Maintain accurate workforce records, crew compliance information and planning documentation
  • Support Fatigue Risk Management System (FRMS) administration activities
  • Assist with ASIC applications and aviation security administration
  • Provide operational reporting and workforce planning data to support decision-making
  • Support operational leaders with short-term crewing requirements and workforce coordination
  • Assist with onboarding activities, ride-along programs and workforce integration initiatives
  • Develop knowledge of CASA requirements, aviation compliance and crew resource planning principles
  • Provide administrative and operational support across the National Operations Centre

Requirements

What you’ll need
  • Experience in administration, scheduling or operational coordination
  • Strong attention to detail and organisational skills
  • Excellent communication and stakeholder engagement skills
  • Interest in aviation operations and workforce planning
  • Experience with Air Maestro or similar aviation crew rostering system is highly advantageous
  • Entitled to work in Australia
  • Prepared to undertake pre-employment checks including a criminal history check and medical

Benefits

Comp & perks
  • Develop your career in a specialised aviation environment
  • Work alongside experienced operational and aviation professionals
  • Gain exposure to workforce planning, compliance and crew resource management
  • Industry-leading training
  • Autonomy to make decisions with impact
  • Diverse challenges and new responsibilities
  • Inclusive and authentic workplace
  • Supportive, approachable leaders