Tonic.ai

Solutions Engineer

• Run technical discovery with prospects’ engineering, DevOps and QA teams
• Map customer data sources, environments and release processes to determine where Tonic fits
• Design and demo solutions and address security, deployment, performance and CI/CD questions
• Scope pilots with written success criteria and run them to a decision
• Own post-sale onboarding, including deploying Tonic, connecting data sources, configuring de-identification and subsetting, and helping customers generate usable test data
• Design test-data pipelines for agent and software testing using de-identified production data and synthetic data
• Diagnose issues such as broken foreign keys, schema drift, missed sensitive columns and incomplete jobs
• Train customer teams to operate Tonic independently
• Provide field insights to product and engineering teams regarding features, bugs and product direction
• Support existing customers with high-complexity issues and identify expansion opportunities with account teams
• Create reusable scripts, documentation, runbooks and product improvements
• Learn the platform and delivery process, independently run engagements, convert pilots into customers and deliver onboardings on time

Explore Solution Architect, Software Testing at Tonic.ai. Review requirements and application details.

Solution Architect, Software Testing

Security Engineer

• Own Tonic's SOC 2 program end to end, including scoping, evidence collection, control remediation, and auditor relationship
• Maintain alignment with GDPR, HIPAA, and customer-contract security commitments
• Partner with engineering to integrate security into the development lifecycle from design review through release
• Run vulnerability management across code, dependencies, and infrastructure, including penetration testing and remediation tracking
• Secure and govern AWS, GCP, and Azure environments, including IAM, configuration, logging, and hardening
• Serve as the customer-facing security expert and own security questionnaires and RFP responses
• Join sales calls involving detailed customer security discussions
• Work with legal on contract negotiations and security redlines
• Run corporate security and IT, including endpoint management, laptop hardening, EDR monitoring, and incident response
• Own identity and access management and vendor risk management
• Establish and maintain employee AI-use policies and guardrails covering LLM platforms, coding assistants, MCP connectors, access controls, data handling, and AI-provider review
• Keep AI policies current as the security landscape evolves
• Learn products, infrastructure, and controls; take over the security questionnaire queue; and assess major risks during the first month
• Own the SOC 2 program and auditor relationship, create a prioritized security roadmap, and implement effective AI-use policies during the first quarter
• Help determine how Tonic's security function should grow and when to hire additional staff

Explore Head of Security at Tonic.ai. Review requirements and application details.

Head of Security

Data Engineer

• Own delivery of client de-identification projects from raw data review through client acceptance
• Run corpora through the de-identification pipeline and check outputs for missed entities, incorrect replacements, merged or split identities, and file rebuild failures
• Diagnose issues, fix them when possible, and clearly explain unresolved problems to responsible engineers
• Rerun pipelines and confirm fixes, often working with the annotation team to validate quality
• Build and adjust ingestion and transformation steps for mailboxes, chat archives, document dumps, ticketing systems, and databases
• Write code within the existing platform, including client-specific custom handling
• Run reconciliation checks to ensure file counts and content match from ingestion through delivery
• Contribute to technical sections of client reports covering sensitive data treatment, retained data, file-type handling, and known limitations
• Walk clients through the work and resulting data alongside founders initially, then independently as experience grows
• Convert one-off fixes into reusable documentation, runbooks, and product improvements
• Learn the platform and delivery process, run part of a live engagement, and progress to independently managing engagements from scoping to delivery

Explore Forward Deployed Engineer, Data De-Identification at Tonic.ai. Review requirements and application details.

Open roles

Solution Architect, Software Testing

Head of Security

Forward Deployed Engineer, Data De-Identification