Business & Creative Operations Project Manager

Tonic3

. Translate agency priorities into actionable project plans, timelines, milestones, and next steps .

Posted 10/9/2026full-timeUnited StatesMid-LevelSenior💰 $80,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and program coordination, with a strong focus on data organization, stakeholder communication, and process improvement. Proven ability to manage multiple workstreams and deliver concise presentations to senior leadership.

Highest-signal resume keywords

Project ManagementCross-Functional CoordinationData AnalysisPresentation SkillsProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project PlanningTimeline ManagementMetrics PreparationDocumentation MaintenanceData Validation

Soft Skills

Clear CommunicationProactive Problem-SolvingOrganizational SkillsAttention to Detail

Industry Keywords

Business OperationsAgency ReportingStakeholder ManagementMeeting CoordinationContinuous Improvement

About the role

Key responsibilities & impact

Translate agency priorities into actionable project plans, timelines, milestones, and next steps
Coordinate cross-functional business and operational initiatives
Track progress, owners, risks, dependencies, and follow-up items
Gather, organize, validate, and prepare metrics and data for recurring agency reporting
Maintain documentation of data sources, reporting timelines, metric definitions, project status, and key decisions
Organize and maintain agency content, process documentation, shared trackers, and knowledge repositories
Coordinate leadership meetings and agency routines, including agendas, presentations, pre-reads, meeting notes, action items, and follow-up
Prepare presentations and status updates for senior leaders
Partner with creative, operations, account management, production, and other teams to resolve coordination gaps
Identify and help implement improvements to project coordination, documentation, and team processes
Keep stakeholders informed of progress, milestones, decisions, and potential roadblocks

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, Mass Communication, Advertising, or a related field
4+ years of experience in project management, program coordination, business operations, or a related field
Experience coordinating cross-functional projects, managing timelines, and balancing competing priorities
Comfortable working with data and recurring reports, with a strong eye for detail, accuracy, and organization
Clear and confident verbal and written communication skills
Ability to prepare concise presentations and project updates
Ability to organize complex information and maintain useful documentation
Proactive problem-solving skills
Ability to manage multiple workstreams, keep stakeholders aligned, and meet deadlines
Ability to work effectively in a changing environment and support continuous improvement

Benefits

Comp & perks

Comprehensive Medical, Dental & Vision Coverage
401(k)
Generous Paid Time Off — Vacation, Sick Days & Holidays
16 Hours of Volunteer Time Off (VTO) to Give Back to Your Community
All the Equipment You Need to Do Your Best Work
Ongoing Learning & Development with a Dedicated Training Budget