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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable management, including collection support, customer relationship building, and payment negotiation. Proficient in processing payments and maintaining accurate financial records while ensuring compliance with lien and bond regulations.
Highest-signal resume keywords
Accounts Receivable ManagementCredit And Collections ExperienceAdvanced Excel ProficiencyLien And Bond ExperienceCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment ProcessingBasic Accounting KnowledgeBilling PreparationDispute ResolutionFinancial Reporting
Soft Skills
Customer ServiceNegotiation SkillsProblem-SolvingCommunication Skills
Tools & Technologies
Microsoft OfficeOutlookERP SystemsHigh RadiusOracle
Certifications & Qualifications
Notary Eligibility
Industry Keywords
Building Materials DistributionConstructionInsulationCash Flow ManagementDelinquent Receivables
Tech Stack
Tools & technologiesERPOracle
About the role
Key responsibilities & impact- Provide administrative and collection support for the AR Manager and assigned account portfolio.
- Partner with sales and administrative teams to promote sales while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss.
- Address customer requests and build customer relationships.
- Contact customers for payment and balance collection needs with sales goals and customer relationships.
- Negotiate and secure payment arrangements with delinquent accounts within authority limits.
- Process check, ACH, and credit card payments; assist customers with EIPP access and online payments.
- Initiate Notice to Owner and lien documents; monitor and maintain Lien/Bond rights; execute lien waivers and file Lien/Bond Claims as necessary.
- Prepare and send statements, invoices, and AIA billings; maintain High Radius/Oracle distribution records.
- Manage and coordinate outgoing customer mailings, including invoices and relevant documents.
- Support ARM efforts to monitor and improve collection.
- Maintain current customer collection notes in the system of record.
- Resolve collection issues including discrepancies, disputes, short payments, and payment inquiries.
- Escalate issues appropriately.
- Assist with month-end close and ad hoc reporting.
- Respond quickly to customer requests.
- Perform other assigned duties and responsibilities.
Requirements
What you’ll need- Minimum of 18 years of age.
- If operating a Company Vehicle, a valid driver’s license will be required.
- 1-3 years’ experience in credit and collections or billing, basic accounting and finance knowledge.
- Previous experience in building materials distribution, construction or insulation a plus.
- Lien and Bond experience preferred.
- Microsoft Office, Outlook and ERP experience (Advanced Excel and Oracle highly valued).
- Eligibility to obtain Notary when hired.
- High School diploma or GED required.
- Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and remaining in a stationary position for long periods of time.
- Work requires regularly inputting/retrieving words or data into or from an automated/computer system.
Benefits
Comp & perks- Competitive Compensation
- Medical, Dental and Vision
- Strive Wellness Program
- 401(k) Matching
- Paid Holiday and Paid Time Off (PTO) for all positions
- AssuredExcellence®: minimal to no cost medical care and prescription drugs
- Flexible Spending Accounts (FSA): Healthcare and Dependent care
- Health Spending Account (HSA): with employer contribution
- Life & Disability Insurance
- Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
- Employee Referral Bonus
- Paid Military Leave
- Tuition Reimbursement
- Length of Service Award
- Occasional opportunity for local or national travel