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Order Processor
Topcon Positioning Systems. Process customer orders from intake through delivery for international customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in order processing and customer service, with a strong focus on accuracy, efficiency, and collaboration across departments. Proficient in ERP systems, particularly SAP, and possesses excellent communication skills in English and Dutch.
Highest-signal resume keywords
Order ProcessingERP System (SAP)Customer ServiceAttention to DetailCommunication Skills (English and Dutch)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementData EntryPricing AccuracyLogistics CoordinationOrder Fulfillment
Soft Skills
Organizational SkillsProblem-SolvingTeam PlayerProactive AttitudeAbility to Work Under Pressure
Tools & Technologies
ERP SystemSAP
Industry Keywords
Customer OrdersInternational CustomersAdministrative RoleContinuous ImprovementDocumentation Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Process customer orders from intake through delivery for international customers
- Review orders for pricing accuracy, quantities, product availability, and completeness
- Enter and maintain order information within the ERP system (SAP)
- Coordinate order status, shipment dates, pricing, and backorders with internal departments
- Distribute order information to relevant departments to ensure timely fulfillment
- Maintain customer files and related documentation
- Respond to customer inquiries via email and phone regarding order status, deliveries, pricing, and product availability
- Provide relevant order-related information to customers
- Record customer communication and updates in the system to ensure traceability and transparency
- Collaborate with Order Processing, Logistics, Sales, and Purchasing teams
- Support continuous improvement initiatives within the department
- Ensure accurate and timely order processing while meeting internal quality standards and on-time delivery objectives
Requirements
What you’ll need- Minimum MBO level (4) education or equivalent
- Additional administrative or logistics training is considered a plus
- 2–3 years of relevant experience in the same or a similar role
- Experience in a similar order processing, customer service, or administrative role
- Experience working with ERP systems, preferably SAP
- Strong administrative and organizational skills
- Ability to process orders accurately and efficiently
- Good understanding of order management and customer service processes
- Excellent communication skills in English and Dutch
- Strong customer-oriented mindset
- Ability to work under pressure while effectively prioritizing tasks
- Strong attention to detail and accuracy
- Proactive attitude with problem-solving capabilities
- Team player with a hands-on mentality
- Ability to work responsibly, handle stress effectively, and collaborate well with colleagues
Benefits
Comp & perks- Competitive salary and benefits package
- 26 days holiday per year + 4 company holiday days (company decided)
- Full employer paid pension contribution
- 13th month salary
- Travel allowance EUR 0,23 cent per km
- Hybrid working model: 3 days in the office and 2 days working from home
- Supportive and engaged team culture