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Litigation Operations Manager
TopDog Law. Directly supervise Litigation Team Leads across all active states .
Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $105,000 - $125,000 per yearWebsite
Tech Stack
Tools & technologiesBigQuery
About the role
Key responsibilities & impact- Directly supervise Litigation Team Leads across all active states
- Implement onboarding and ongoing training programs for Team Leads
- Conduct one-on-ones and performance reviews with Team Leads
- Serve as the primary escalation point for case-level operational issues
- Identify and develop high-performing staff for Team Lead succession
- Implement and enforce firm-wide litigation SOPs across all states
- Monitor phase timing benchmarks from filing through trial and escalate bottlenecks
- Oversee task management, deadline tracking, court filing compliance, and case phase movement
- Balance caseload assignments against capacity and case complexity
- Coordinate cross-state operational initiatives
- Design and deliver litigation-specific training on Filevine, case management protocols, court procedures, and SOL compliance
- Maintain and update litigation SOPs, playbooks, and reference materials
- Facilitate regular Team Lead meetings and reinforce firm standards
- Support rollout of new tools, systems, and workflows
- Monitor litigation performance metrics using Filevine and BigQuery dashboards
- Prepare operational reports on phase velocity, caseload health, task completion rates, and Team Lead performance
- Identify trends and anomalies in case data and initiate corrective action
Requirements
What you’ll need- 5+ years of experience in personal injury litigation operations, legal operations management, or a senior paralegal leadership role
- Prior experience supervising or training litigation staff across multiple offices or jurisdictions strongly preferred
- Deep familiarity with litigation case management platforms; Filevine experience a plus
- Strong working knowledge of personal injury litigation workflows from filing through trial across multiple states
- Demonstrated ability to implement SOPs, hold teams accountable to standards, and drive performance through others
- Comfortable working with data and performance metrics; ability to read dashboards and translate findings into operational action
- Excellent written and verbal communication skills
- Ability to work effectively with attorneys, paralegals, and firm leadership
- Must be able to work in the United States
Benefits
Comp & perks- Medical, dental, and vision insurance
- 401(k) with company match
- HSA
- Life insurance
- Disability coverage
- Paid time off
- Parental leave
- Fully remote work