Pre-Litigation Operations Manager

TopDog Law

. Oversee the day-to-day operations of the firm’s pre-litigation team .

Posted 9/19/2026full-timeRemote • United StatesMid-LevelSenior💰 $109,900 - $141,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing pre-litigation teams, optimizing case workflows, and ensuring compliance with legal standards. Proficient in leadership, team development, and effective communication to enhance operational efficiency and client service.

Highest-signal resume keywords

5+ Years Experience In Law Firm EnvironmentManagement Of Paralegals Or Legal Support StaffProficiency With Case Management SystemsProcess Optimization And Operational OversightStrong Understanding Of Personal Injury Or Civil Litigation Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case Management SystemsLegal SoftwarePerformance ReviewsProcess ImprovementsStandard Operating ProceduresCase DocumentationData EntryKPI MonitoringWorkflow Bottleneck IdentificationOperational Oversight

Soft Skills

LeadershipOrganizational SkillsCommunication SkillsProblem-Solving AbilitiesAttention To Detail

Industry Keywords

Pre-LitigationLitigationPersonal InjuryCivil LitigationTeam DevelopmentClient ServiceEthical StandardsJurisdictional RequirementsHigh-Performing Team CultureCollaborative Environment

About the role

Key responsibilities & impact

Oversee the day-to-day operations of the firm’s pre-litigation team
Directly manage, mentor, and support pre-litigation paralegals and team leads
Assign workloads, monitor performance, and ensure coverage across all teams
Conduct regular check-ins, performance reviews, and coaching sessions
Assist with hiring, onboarding, and training of new paralegals and team leads
Foster a collaborative, accountable, and high-performing team culture
Oversee case workflows to ensure timely progression
Identify workflow bottlenecks and implement process improvements
Coordinate with attorneys to align paralegal support with case strategy
Ensure accurate case documentation, reporting, and data entry
Develop, maintain, and refine standard operating procedures for pre-litigation support
Ensure compliance with firm policies, ethical standards, and jurisdictional requirements
Monitor case metrics and KPIs to evaluate efficiency and performance
Implement best practices to improve productivity, quality control, and client service
Work closely with intake, medical records, demand, litigation, and settlement teams
Serve as a point of contact for operational issues affecting case flow
Communicate staffing needs, workload trends, and operational challenges to leadership

Requirements

What you’ll need

5+ years of experience in a law firm environment, with pre-litigation and/or litigation cases
Prior experience managing paralegals or legal support staff required
Strong understanding of personal injury or civil litigation processes (preferred)
Excellent organizational, leadership, and communication skills
Ability to manage competing priorities in a fast-paced environment
Proficiency with case management systems and legal software
Leadership and team development
Process optimization and operational oversight
Strong attention to detail and deadline-driven mindset
Problem-solving and decision-making abilities
Clear and professional communication

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
HSA
Life insurance
Disability coverage
Paid time off
Parental leave
Fully remote work arrangement