Senior Program Manager

TOPPAN Security

. Own assigned programmes end-to-end and remain accountable for successful delivery against contractual commitments .

Posted 10/16/2026full-timeFranceSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in programme and project management, with a strong focus on customer relationship management and cross-functional team leadership. Proficient in risk management, programme reporting, and navigating complex technical environments.

Highest-signal resume keywords

Programme/Project ManagementCustomer Relationship ManagementRisk ManagementPMP Project Management CertificationFluent in French and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Programme ReportingChange ManagementStakeholder CommunicationTechnical Documentation InterpretationProject Management Tools/Techniques

Soft Skills

Transversal LeadershipExpectation ManagementInfluence Without AuthorityRelationship Building

Certifications & Qualifications

PMP Project Management Certification

Industry Keywords

TelecomsITNetworksInfrastructureSystems IntegrationGovernment Identity ProgrammesEIDEPassportPassport TechnologiesISO Standards

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Own assigned programmes end-to-end and remain accountable for successful delivery against contractual commitments
Manage scope, planning, financials, contracts, supply chain, quality, risks, issues, changes and dependencies
Translate customer and contractual requirements into delivery plans
Coordinate internal teams, local partners, suppliers and third-party contractors
Coordinate technical deliverables across secure credentials, document personalisation and software/technology solutions
Build and lead cross-functional project core teams through influence rather than direct authority
Work with Legal, Sales and Finance on contract follow-up, supplier agreements, legal risk and back-to-back coverage
Act as a key customer interface by phone, in writing and on-site
Manage customer expectations, build trusted relationships and support regular programme reviews
Represent TOPPAN during deployment phases and coordinate/supervise TOPPAN resources on customer sites
Maintain concise programme reporting and escalate risks or issues appropriately
Identify continuous-improvement, add-on and new-business opportunities with commercial teams

Requirements

What you’ll need

Bachelor’s or Master’s degree in Engineering, Information Technology, Systems Engineering, Electronics, or a related technical field
Around 7+ years of programme/project management experience, with demonstrated ownership of complex, technically demanding programmes
Strong knowledge of the end-to-end project lifecycle and experience working within a structured programme/project management framework
Proven customer-facing experience, including expectation management, stakeholder communication and direct ownership of client relationships
Strong transversal leadership skills and ability to drive delivery without direct line authority
Hands-on experience in risk, issue and change management, programme reporting and project management tools/techniques
Fluent in French and English, written and spoken
Ability to read and interpret technical documentation, specifications and international standards
Current and active PMP Project Management certification
Must be legally eligible to work in France
Willingness and ability to undertake international travel and customer-site work
Experience in Telecoms, IT, Networks, Infrastructure, Systems Integration or large-scale solution-based software programmes is nice to have
Experience with government identity programmes, eID, ePassport, passport or card technologies is nice to have
Knowledge of relevant ISO standards for passport and card technologies is nice to have

Benefits

Comp & perks

International travel and customer-site work required as part of the role
Approximately one trip every 1–2 months may be expected on average, with busier deployment periods possible
Collaborative global team environment
Equal Opportunity Employer