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Topstep

CRM & Lifecycle Marketing Coordinator

Topstep

. Keep contact lists clean and healthy by merging duplicate records, processing unsubscribes/unbounce requests, and auditing subscription and preference center settings .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $34 - $41 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in email marketing operations and CRM administration, with a strong focus on database hygiene practices, HubSpot platform management, and cross-functional collaboration. Proficient in email campaign setup, testing, and performance tracking.

Highest-signal resume keywords
Email Marketing OperationsCRM AdministrationDatabase Hygiene PracticesHubSpot ExperienceEmail Campaign Testing

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Database DeduplicationList SegmentationSubscription ManagementBasic HTMLCSSHandlebarsEmail BuildingEmail SchedulingPerformance TrackingAttribution Setup
Soft Skills
Strong Communication SkillsCross-Functional Collaboration
Tools & Technologies
HubSpotGoogle Slides
Industry Keywords
Email CampaignsMarketing OperationsQA ProcessesLifecycle ProgramsEvergreen Programs

About the role

Key responsibilities & impact
  • Keep contact lists clean and healthy by merging duplicate records, processing unsubscribes/unbounce requests, and auditing subscription and preference center settings
  • Maintain folder structures and naming conventions for content, creative, and file assets within HubSpot
  • Explore and evaluate new HubSpot tools and features, and lead hands-on setup and configuration
  • Own day-to-day CRM hygiene and platform upkeep
  • Support lifecycle and evergreen email programs by monitoring breaks or errors, tracking send volume, and flagging improvement opportunities
  • Set up and configure CRM campaigns for email performance tracking and attribution
  • Partner with QA teams on pre-send testing of rendering, links, personalization tokens, and deliverability
  • Collaborate with Engineering, Marketing Operations, Analytics, Creative, Brand, and QA partners

Requirements

What you’ll need
  • 3+ years of experience in email marketing operations, CRM administration, or marketing operations
  • Experience with database hygiene practices such as deduplication, list segmentation, and subscription/preference management
  • Familiarity with QA and testing processes for email campaigns
  • Basic email building and scheduling experience
  • Experience in Google slides for process document creation
  • Basic HTML knowledge
  • CSS and Handlebars (or equivalent) is a plus
  • Curiosity and comfort exploring and adopting new marketing technology and tools
  • Strong communication skills and ability to collaborate cross-functionally with Creative, QA, and Marketing partners
  • Hands-on HubSpot experience preferred

Benefits

Comp & perks
  • Seven Company-paid Holidays and generous Family Leave
  • Paid time off is front-loaded
  • Competitive 401(k) matching
  • Health, dental, and vision insurance for full time employees
  • Bonus for taking 5 consecutive vacation days
  • Employee referrals are bonused
  • Food and groceries budget
  • Contributions towards health and wellness
  • Fully remote to hybrid working environment