Strategy & Operations Lead

Torch Dental

. Execute strategic initiatives related to Torch’s existing and new product offerings .

Posted 10/30/2026full-timeNew York City • New York • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic project management, data analysis, and stakeholder engagement to drive product innovation and commercialization. Proven ability to define KPIs, manage cross-functional teams, and simplify complex systems for effective scaling.

Highest-signal resume keywords

Strategic Project ManagementData AnalysisStakeholder ManagementKPI DefinitionCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisKPI DefinitionMarket ResearchPricing StrategyMonetization Strategy

Soft Skills

Critical ThinkingCommunicationAttention to DetailCustomer EmpathyNegotiation

Industry Keywords

Revenue Cycle ManagementProduct CommercializationTech StartupsBig TechConsulting

About the role

Key responsibilities & impact

Execute strategic initiatives related to Torch’s existing and new product offerings
Partner with the Head of Strategy and Operations and cross-functional teams
Manage strategic projects involving pricing, monetization, and customer segmentation for RCM and potential products
Support commercialization of the AI Revenue Cycle Management product with customers and engineering/product teams
Research and analyze new markets, customer segments, and products
Drive 0-to-1 innovation for new products and identify future areas of focus
Drive 1-to-10 scaling by establishing functional-team ownership, ways of working, and metrics tracking
Define KPIs based on customer data and advocate for continuous improvement
Work closely with Product, Engineering, Operations, and Sales teams

Requirements

What you’ll need

4+ years of work experience, with a demonstrated track record of success at top tier tech startups, big tech, finance or consulting firms
History of experience in applying critical thinking and analytical skills to business and strategy problems
Strong communication and stakeholder management skills, with comfort managing relationships and negotiations with external stakeholders
High attention to detail and ability to simplify and improve complex systems and scale change across the team
Ability to structure and define requirements for ambiguous problems for yourself and more junior team members
A “can do” attitude with a focus on customer empathy and service
Deep skills and experience analyzing data to help root-cause problems, make decisions and set goals
Must work in person in New York City

Benefits

Comp & perks

Generous equity package
Comprehensive medical, dental, and wellness benefits
401(k)
Flexible PTO and family leave
Opportunities for rapid advancement and input at the highest organizational levels