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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client service orientation and organizational skills while effectively coordinating business development initiatives and client relationship management. Proficient in managing logistics, tracking activities, and preparing reports to support client engagement and feedback.
Highest-signal resume keywords
Client Relationship ManagementMS Office ProficiencyOrganizational SkillsVerbal and Written CommunicationInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Client Service OrientationTime ManagementAttention to DetailProblem-SolvingResourcefulness
Industry Keywords
Business DevelopmentClient DevelopmentProfessional ServicesLaw Firm ExperienceEvent Logistics
About the role
Key responsibilities & impact- Coordinate and provide project support for client and business development initiatives
- Target new client opportunities and strengthen existing client relationships
- Coordinate logistics, track activities and action items, prepare research and reporting, and support timely follow-up
- Assist with execution of the Client Feedback Program, including tracking discussion notes and action items and conducting follow-ups
- Maintain a regular pipeline of client touchpoints and feedback sessions
- Conduct research and compile information for client development initiatives and event logistics
- Gather and organize information on top clients, including financial data, pitches, top matters, relevant news, public annual meetings, and other client information
- Support planning and execution of custom networking, social, General Counsel dinner, IBA conference, practice-focused, alumni, and other events
- Support rollout of the Client Relationship Management Program and practice group meetings
- Set up team touchpoints, take minutes, collect and manage action items, and facilitate follow-ups
- Contribute observations and ideas to improve coordination, tracking, reporting, and follow-up
- Coordinate and support the Client Referral Program
- Maintain internal databases tracking business development and client development activities
- Prepare trackers, contact lists, event records, client team lists, and action items
- Support other client and business development efforts, including marketing materials
Requirements
What you’ll need- Post-secondary degree in a business or marketing related program, or equivalent experience to successfully complete the essential requirements of the role
- 2–3 years of previous related experience, preferably within a law firm or professional services firm
- Proficiency in MS Office product suite
- Strong client service orientation
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Ability to work independently and collaboratively within a team environment
- Ability to establish and build trust-based working relationships with stakeholders
- Sound judgment and ability to handle confidential information with utmost discretion
- Resourcefulness and ability to independently identify and source missing information
- Strong attention to detail and problem-solving skills
- Flexibility to work overtime when required
- Employment subject to criminal record, social media, employment, and educational background checks
Benefits
Comp & perks- Hybrid work model
- Accommodations for applicants with disabilities
- Cross-training during onboarding
- All applications reviewed by the Human Resources team
- Potential overtime opportunities when required