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Manager, Professional Resources and Legal Support – 12-Month Contract
Torys LLP. Manage the full law student lifecycle for the Calgary office, including recruitment, onboarding, development, evaluations, programming, events and law school relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the full law student lifecycle, including recruitment, onboarding, and performance evaluations, while fostering strong relationships with law schools and student organizations. Proven ability to lead teams, implement process improvements, and maintain high standards of client service within a legal environment.
Highest-signal resume keywords
Law Student Lifecycle ManagementPeople ManagementClient Service OrientationProcess ImprovementPerformance Metrics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RecruitmentOnboardingPerformance ReviewsTraining DevelopmentBudget ManagementData AnalysisLegal Support ServicesStandard Operating ProceduresApplication ReviewMentoring
Soft Skills
LeadershipRelationship-BuildingCollaborationCommunicationProblem-Solving
Tools & Technologies
MS Office Suite
Industry Keywords
Law FirmProfessional ServicesHuman Resources ManagementClient Needs ManagementConfidential Information Handling
About the role
Key responsibilities & impact- Manage the full law student lifecycle for the Calgary office, including recruitment, onboarding, development, evaluations, programming, events and law school relationships
- Lead 1L and 2L student recruitment processes, application reviews, interviews, candidate data, offers and post-recruitment reporting
- Represent the firm at career fairs and on-campus events and maintain relationships with law schools and student organizations
- Manage student onboarding, orientation, training, secondments, mentoring, performance reviews and hire-back processes
- Support law clerk and lawyer reviews, associate recruitment, employment changes, leaves, offboarding and reintegration
- Oversee Legal Support services for principals, including workload allocation, service quality, productivity and performance metrics
- Manage Legal Support engagement, performance reviews, development plans, recruitment and onboarding
- Collaborate with directors and HR on salary and bonus recommendations for Legal Support
- Identify inefficiencies, develop training solutions, performance standards, service offerings and standard operating procedures
- Establish and monitor expense and revenue recovery budgets, forecasts and updates
- Participate in projects and initiatives as required
Requirements
What you’ll need- Post-secondary degree or diploma in Business or Human Resources Management, or comparable educational qualifications (complete or in progress)
- 5+ years of relevant experience, preferably within a law firm or professional services firm
- 2+ years of people management or coaching experience is preferred
- Proficient in MS Office product suite
- Exceptional client service orientation and ability to manage multiple client needs and competing priorities
- Strong leadership, relationship-building, collaboration and consultation skills
- Excellent interpersonal and communication skills
- Effective people management skills, including delegation and timely feedback
- Strong organizational and time management skills, attention to detail, prioritization and deadline management
- Excellent judgment and problem-solving skills
- Ability to handle confidential information with discretion
- Flexible and collaborative approach
- Ability to assess processes and services, identify improvement opportunities, and lead implementation
- All offers of employment are subject to criminal record, social media, employment and educational background checks
Benefits
Comp & perks- Diversity, inclusion and accessibility commitments
- Accommodations available for applicants with disabilities
- AI-assisted recruitment process with all applications reviewed by Human Resources
- Background checks included in employment offer process