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Operations Coordinator – French, Italian, Spanish, Mandarin
Tour Partner Group. Support senior team members in delivering operational excellence for tour itineraries and packages .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail in coordinating logistics for travel itineraries and packages, while providing excellent communication and support to clients and team members. Proficient in data management and administrative tasks to ensure operational excellence in the travel and tourism industry.
Highest-signal resume keywords
Organizational SkillsCommunication AbilitiesAttention To DetailMicrosoft Office ProficiencyClient Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Interpersonal Abilities
Industry Keywords
Travel IndustryTourismLogistics CoordinationData ManagementClient InquiriesTravel DocumentationInvoice AccuracyEmergency Phone DutiesCopenhagenOvertime
About the role
Key responsibilities & impact- Support senior team members in delivering operational excellence for tour itineraries and packages
- Coordinate logistics and book accommodations, transport, and activities
- Contact Tour Leaders regularly during tours to adjust programs and solve problems
- Double-check and prepare final travel documents and send them to clients
- Assist with client inquiries and provide information and support
- Cross-check data across systems to ensure quotes are updated correctly
- Support team data-entry needs across the operational cycle
- Make administrative changes as directed by the Tour Leader
- Monitor payment conditions and invoice accuracy and timeliness
- Report delays to the DM, supervisor, or Tour Leader
- Provide support or cover for other departments when needed
- Participate in emergency phone duties
- Engage in on-the-job training and learning opportunities
Requirements
What you’ll need- Passion for the travel and tourism industry
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal abilities
- Relevant education or coursework is a plus
- Specific language skills may be required depending on market
- High level of written and spoken English
- Good computer skills
- Fluency with Microsoft Office package
- Based in Copenhagen, Denmark
- Overtime may be required during high season
Benefits
Comp & perks- A holiday increase with years of service, up to 25 days
- One volunteering day per year
- Annual social events
- TPG Travel Club discounts
- Opportunity to become a Value Champion
- Structured development programme with on-the-job training
- Collaborative and supportive team culture
- Opportunities for career progression
- Overtime compensated as time off in lieu
- Hybrid working possibility depending on the role