Tour Partner Group

Operations

• Support senior team members in delivering operational excellence for tour itineraries and packages
• Coordinate logistics and book accommodations, transport, and activities
• Contact Tour Leaders regularly during tours to adjust programs and solve problems
• Double-check and prepare final travel documents and send them to clients
• Assist with client inquiries and provide information and support
• Cross-check data across systems to ensure quotes are updated correctly
• Support team data-entry needs across the operational cycle
• Make administrative changes as directed by the Tour Leader
• Monitor payment conditions and invoice accuracy and timeliness
• Report delays to the DM, supervisor, or Tour Leader
• Provide support or cover for other departments when needed
• Participate in emergency phone duties
• Engage in on-the-job training and learning opportunities

Operations Coordinator – French, Italian, Spanish, Mandarin