Sales and Operations Executive, French

Tour Partner Group

. Craft tour itineraries and packages tailored to client needs and Scandinavian products .

Posted 11/2/2026full-timeCopenhagen • DenmarkMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in crafting tailored tour itineraries and packages, with a strong focus on client needs and the Scandinavian market. Proficient in negotiation, operational management, and maintaining supplier relationships while ensuring quality and cost control.

Highest-signal resume keywords

Fluency In FrenchScandinavian Market KnowledgeOperational Management ExperienceStrong Negotiation AbilityProficiency In CRM And Booking Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Tour Itinerary CraftingCosting And Margins AnalysisSales Support ActivitiesClient EngagementLead Follow-UpsBooking Systems ProficiencyMicrosoft Office ProficiencyRecord-KeepingEmergency Incident HandlingMultitasking Under Pressure

Soft Skills

Excellent Communication SkillsInterpersonal SkillsService-Minded AttitudeCross-Functional CollaborationDetail-Oriented

Industry Keywords

Scandinavian Incoming AgencySupplier RelationshipsGuest SatisfactionRevenue-FocusedPlanning Skills

About the role

Key responsibilities & impact

Craft tour itineraries and packages tailored to client needs and Scandinavian products
Assess client inquiries and prepare accurate offers
Negotiate with suppliers and build lasting supplier relationships
Coordinate and book accommodation, transport, activities and other services
Finalize and send travel documents accurately and on time
Own tours and maintain accountability for quality, margins and cost control
Monitor payment conditions and invoice accuracy, escalating delays to the Department Manager
Support tour administration, documentation and record-keeping
Assist guests with inquiries and support
Follow up on leads and occasionally participate in sales activities, client visits and events
Participate in the emergency phone rota and handle urgent client and supplier incidents
Support or cover other departments when needed

Requirements

What you’ll need

Fluency in French, both written and spoken
Solid knowledge of the Scandinavian market and its products
Relevant experience in a Scandinavian incoming agency or similar
Prior experience in operational management
Familiarity with sales support activities, client engagement and lead follow-ups
Excellent communication and interpersonal skills
Strong negotiation ability
Ability to build professional contacts
Ability to work under pressure and multitask in a fast-paced environment
Strong grasp of costing and margins
Good computer skills
Fluency with the Microsoft Office package
Proficiency in CRM and booking systems
Service-minded, with a focus on guest satisfaction
Strong cross-functional collaboration skills
Self-driven, responsible and structured, with good planning skills and ability to keep deadlines
Revenue-focused and motivated to achieve targets
Detail-oriented, accurate and consistent
Calm and assertive when handling client and supplier incidents
Reliable, flexible, enthusiastic and proactive
Comfortable working according to specific procedures
Willing to assume more responsibility and grow in the role
Relevant education or coursework is a plus

Benefits

Comp & perks

Holiday increase with years of service, up to 25 days
One volunteering day per year
Annual social events
TPG Travel Club discounts
Opportunity to become a Value Champion
Structured development programme with on-the-job training
Collaborative and supportive team culture
Opportunities for career progression
Overtime compensated as time off in lieu