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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in administering corporate IT environments, focusing on endpoint management, security, and network infrastructure. Proficient in managing IT tools and platforms, with a strong emphasis on troubleshooting and vendor management.
Highest-signal resume keywords
7+ Years Experience In IT AdministrationEndpoint Security ManagementLinux Server AdministrationNetworking ExpertiseGoogle Workspace Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MacOS AdministrationWindows AdministrationLinux AdministrationMDM ImplementationPatch ManagementDevice Lifecycle ManagementCLI ScriptingInfrastructure AutomationTroubleshootingCI/CD Pipeline Management
Soft Skills
Excellent Communication SkillsTechnical Concept Explanation
Tools & Technologies
Ubiquiti SwitchesVPNsEmail Security ToolsIdentity Management ToolsEDR/XDR SolutionsGoogle Workspace
Industry Keywords
IT SupportNetwork InfrastructureCybersecurity InitiativesVendor ManagementSaaS
Tech Stack
Tools & technologiesCyber SecurityFirewallsiOSLinuxMacOSShell Scripting
About the role
Key responsibilities & impact- Serve as the primary point of contact for employee IT support
- Resolve hardware, software, networking, and account issues
- Administer and maintain macOS, iOS, Windows, and Linux endpoints
- Evaluate, select, implement, and operate endpoint, device, security, patch management, and IT administration tools
- Develop processes for device provisioning, inventory, onboarding, offboarding, lifecycle management, and hardware refreshes
- Administer corporate network infrastructure, including Ubiquiti switches, wireless networks, firewalls, VPNs, conferencing equipment, and office connectivity
- Partner with Engineering leadership on network improvements, vendor evaluation, cybersecurity initiatives, infrastructure planning, and IT strategy
- Own the endpoint security program, including protection, incident response, monitoring, and threat remediation
- Manage Google Workspace, identity management, email security, and secure access
- Administer identity and access management tools
- Manage IT vendors and technology partners, including product evaluation and renewals
- Create documentation and standard operating procedures
- Improve reliability, security, automation, and employee technology experience
- Administer and maintain on-premises Linux servers, including provisioning, patching, hardening, monitoring, backups, and troubleshooting
- Maintain and improve CI/CD pipelines for internal systems, automating builds, testing, and releases
Requirements
What you’ll need- 7+ years of experience administering corporate IT environments in a Systems Administrator, Senior Systems Administrator, or similar role
- Experience supporting macOS, Linux, and Windows endpoints at scale
- Experience with MDM, patch management, endpoint security, and device lifecycle management
- Hands-on experience administering on-premises Linux servers (Ubuntu/Debian)
- Experience with CLI, shell scripting, networking, hardening, and infrastructure automation/CI/CD
- Experience evaluating, selecting, implementing, and administering IT platforms
- Strong networking experience across firewalls, switches, wireless, VPNs, and office connectivity
- Ubiquiti/UniFi experience strongly preferred
- Experience administering Google Workspace or similar identity platforms
- Knowledge of IAM, email security, EDR/XDR, and security best practices
- Experience responding to endpoint security incidents and partnering on broader security initiatives
- Strong troubleshooting skills across hardware, operating systems, networking, identity, and SaaS
- Experience managing technology vendors and technical purchasing decisions
- Excellent written and verbal communication skills
- Ability to explain technical concepts to technical and non-technical audiences
Benefits
Comp & perks- Competitive equity package
- Flexible paid time off, with a minimum of 15 days off required
- Comprehensive healthcare coverage
- 401(k) with match
- Free Tovala Smart Oven
- Discounted Tovala meals
- Paid holidays
- Winter holiday office shutdown for a week around Christmas and New Year’s
- Recognition programs
- Continued learning stipend
- Casual dress code
- In-office coffee, snacks, and drinks
- Tovala swag
