Tovala

Hardware Engineer

• Design, build, test, and ship firmware for Tovala’s connected ovens
• Maintain the legacy Electric Imp/Squirrel fleet and contribute to the new ESP32-based platform
• Own bug fixes, feature additions, and performance or efficiency improvements from scoping through production monitoring
• Write, monitor, and maintain automated firmware test pipelines
• Design and execute bench and fleet-subset test plans
• Use AI-assisted tools for code generation, debugging, test scaffolding, log analysis, and documentation
• Collaborate with thermal, mechanical, quality, manufacturing, operations, and backend teams to root-cause full-stack issues
• Evolve code review standards, test infrastructure, release processes, and responsible AI-tooling practices
• Document technical decisions, tradeoffs, and delivered work clearly
• Partner with the firmware lead as a peer and own meaningful portions of the device fleet end-to-end

Firmware Engineer

Product Manager

• Lead the strategy and execution of Tovala’s product portfolio across food, hardware, software, and customer experience
• Develop a unified, insight-driven product strategy connecting with customers and empowering cross-functional teams
• Establish repeatable customer feedback loops through interviews, surveys, customer support tickets, and other interactions
• Drive accountability for customer insight quality and depth
• Own and continuously refine a company-wide view of customer needs and product opportunities
• Communicate the unified understanding of customer pain points across the organization
• Develop a clear product strategy aligned with overall company strategy, customer insights, priorities, success metrics, and multi-year vision
• Coach product managers to contribute materially to strategy
• Pressure-test strategy against customer pain points
• Translate strategy into clear roadmaps tied to measurable goals
• Coach product managers, UX research, and design teams
• Improve the ability to move ideas from concept to live test quickly across Tovala’s product portfolio
• Partner with marketing, technology, culinary, finance, operations, engineering, and data teams to test and launch product initiatives
• Partner with leadership and cross-functional teams to deliver differentiated customer experiences that retain and delight customers

VP of Product

System Administrator

• Serve as the primary point of contact for employee IT support
• Resolve hardware, software, networking, and account issues
• Administer and maintain macOS, iOS, Windows, and Linux endpoints
• Evaluate, select, implement, and operate endpoint, device, security, patch management, and IT administration tools
• Develop processes for device provisioning, inventory, onboarding, offboarding, lifecycle management, and hardware refreshes
• Administer corporate network infrastructure, including Ubiquiti switches, wireless networks, firewalls, VPNs, conferencing equipment, and office connectivity
• Partner with Engineering leadership on network improvements, vendor evaluation, cybersecurity initiatives, infrastructure planning, and IT strategy
• Own the endpoint security program, including protection, incident response, monitoring, and threat remediation
• Manage Google Workspace, identity management, email security, and secure access
• Administer identity and access management tools
• Manage IT vendors and technology partners, including product evaluation and renewals
• Create documentation and standard operating procedures
• Improve reliability, security, automation, and employee technology experience
• Administer and maintain on-premises Linux servers, including provisioning, patching, hardening, monitoring, backups, and troubleshooting
• Maintain and improve CI/CD pipelines for internal systems, automating builds, testing, and releases

Firmware Engineer

VP of Product

Senior Systems Administrator