Vice President, Market

Towne Park

. Direct activities and priorities of district managers and market support team members to maximize productivity and profitability .

Posted 9/17/2026full-timeNew York • United StatesLead💰 $200,000 - $225,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operations management capabilities with extensive experience in business development, client relationship management, and team leadership. Proficient in driving performance metrics and ensuring compliance while fostering a diverse and inclusive workplace.

Highest-signal resume keywords

Operations ManagementBusiness DevelopmentClient Relationship ManagementP&L ResponsibilityTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementBusiness DevelopmentP&L ResponsibilityProject ManagementSales StrategyPerformance MetricsCompliance ManagementRecruitmentTraining Program DevelopmentMarket Growth Strategies

Soft Skills

Written CommunicationVerbal CommunicationJudgment and DiscretionCultural AppreciationCoaching and Training

Tools & Technologies

MS OfficeExcelWordPowerPointOutlook

Industry Keywords

Multi-Unit OrganizationDiversity and InclusionClient SatisfactionEmployee AdvancementLabor Trends

About the role

Key responsibilities & impact

Direct activities and priorities of district managers and market support team members to maximize productivity and profitability
Ensure operational requirements, business reporting, policies, procedures, and compliance across the market
Train and coach district managers, HR staff, and market support team members
Drive business metrics and performance measurements
Assess and improve work processes for functionality, effectiveness, and efficiency
Manage associate, client, and potential client relationships
Identify business development opportunities and develop market growth strategies
Present and sell Towne Park services to potential and existing clients
Partner with sales managers on prospecting action plans and follow up on leads and referrals
Build local business relationships and generate sales leads
Nurture client relationships to drive satisfaction, retention, and promotion
Conduct quarterly client meetings and manage client-promoter objectives
Monitor staffing and scheduling goals, labor trends, and workforce needs
Partner with Talent Acquisition on recruitment initiatives
Recruit and develop management talent for growth and succession planning
Direct HR and training staff and evaluate training program effectiveness
Support management training, employee advancement, and high-potential employee development
Ensure adherence to pay, timekeeping, benefits, discipline, rewards, and other policies
Address associate concerns and support diversity and inclusion

Requirements

What you’ll need

Must be located in Long Island, NY or Boston, MA
Bachelor’s degree from a four-year college or university
Nine (9) years of operations management experience OR equivalent combination of education and/or experience
Previous P&L and income statement responsibility for a multi-unit organization
Extensive knowledge in sales, employment practices, and business development
Ability to plan, set priorities, and manage complex projects simultaneously under pressure
Computer proficiency and technical aptitude
Proficiency with MS Office, including Excel, Word, PowerPoint, and Outlook
Written and verbal communication skills
Ability to exercise judgment and discretion in significant company matters
Ability to represent the company in varied settings with understanding and appreciation for diverse cultures
Ability to read and interpret business policies, procedures, equipment manuals, training materials, and corporate communications
Ability to compose professional internal and external business communications
Ability to travel up to 50%
Ability to meet stated physical requirements, including prolonged sitting or standing, walking, climbing stairs, and lifting up to 50 pounds

Benefits

Comp & perks

Annual incentive bonuses may be available depending on job classification and policy guidelines
Medical, dental, and vision insurance
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Telemedicine benefits
Company-paid basic life and AD&D insurance
Short-term and long-term disability insurance
401(k) retirement savings plan
PTO accrued up to 136 hours per calendar year
6 paid holidays per calendar year
Up to 4 paid floating holidays per calendar year