Towne Park

Vice President

• Direct activities and priorities of district managers and market support team members to maximize productivity and profitability
• Ensure operational requirements, business reporting, policies, procedures, and compliance across the market
• Train and coach district managers, HR staff, and market support team members
• Drive business metrics and performance measurements
• Assess and improve work processes for functionality, effectiveness, and efficiency
• Manage associate, client, and potential client relationships
• Identify business development opportunities and develop market growth strategies
• Present and sell Towne Park services to potential and existing clients
• Partner with sales managers on prospecting action plans and follow up on leads and referrals
• Build local business relationships and generate sales leads
• Nurture client relationships to drive satisfaction, retention, and promotion
• Conduct quarterly client meetings and manage client-promoter objectives
• Monitor staffing and scheduling goals, labor trends, and workforce needs
• Partner with Talent Acquisition on recruitment initiatives
• Recruit and develop management talent for growth and succession planning
• Direct HR and training staff and evaluate training program effectiveness
• Support management training, employee advancement, and high-potential employee development
• Ensure adherence to pay, timekeeping, benefits, discipline, rewards, and other policies
• Address associate concerns and support diversity and inclusion

Vice President, Market

• Direct activities and priorities of district managers and market support team members to maximize productivity and profitability
• Maintain knowledge of operational requirements and business reporting procedures
• Ensure policies, procedures, and reporting comply throughout the market
• Train and coach district managers, HR staff, and market support team members
• Drive business metrics and performance measurements
• Assess and improve work processes for functionality, effectiveness, and efficiency
• Ensure teams meet client, associate, and company expectations
• Establish and maintain associate, client, and potential client relationships
• Identify business development opportunities and develop market growth strategies
• Present and sell Towne Park services to potential and existing clients
• Partner with sales managers on prospecting action plans and follow up on leads and referrals
• Build local community business relationships
• Nurture client relationships to drive satisfaction, retention, and promotion
• Prepare for and conduct quarterly client meetings
• Manage the market plan for achieving client promoter status
• Analyze labor trends and staffing levels and forecast workforce needs
• Partner with Talent Acquisition on recruitment initiatives
• Recruit and develop management talent for growth and succession planning
• Direct HR and training staff and evaluate training program effectiveness
• Execute management training and development programs
• Identify high-potential employees and prepare them for additional responsibility
• Ensure adherence to pay, timekeeping, benefits, progressive discipline, rewards, and other policies
• Address associate concerns and support diversity and inclusion

Vice President, Market

Vice President, Marketing