General Manager – Business Technology Solution

Toyota (GB) plc

. Lead and manage UK-focused IT functions within TFSUK, including Governance, Projects/Change Delivery and Operations .

Posted 11/10/2026full-timeEpsom • United KingdomSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading IT functions with a focus on Governance, Change Delivery, and Operations within the Financial Services sector. Proven ability to manage resources, develop strategic partnerships, and ensure compliance with regulatory standards such as Sarbanes Oxley and GDPR.

Highest-signal resume keywords

10+ Years Experience In Senior Technology/IT PositionChange Delivery LeadershipFinancial Management And Cost ControlPrince2 Or Similar CertificationITIL Qualification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementGovernance FrameworksService Desk ManagementTechnical Operations ManagementInfrastructure ManagementProject DeliveryCyber Security KnowledgeISO27001 ComplianceGDPR ComplianceFinancial Services Expertise

Soft Skills

Strong Leadership SkillsEffective CommunicationTeam DevelopmentAbility To Prioritize TasksCalm Under Pressure

Certifications & Qualifications

Prince2ITILDBS CheckFit & Proper Checks

Industry Keywords

Financial ServicesSarbanes OxleyUK GDPRFCA GuidanceCyber Essentials

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead and manage UK-focused IT functions within TFSUK, including Governance, Projects/Change Delivery and Operations
Partner with the Head of BTS & InfoSec to jointly lead Business Technology Solutions for the Domestic Business
Provide management oversight and operational delivery across Governance, Portfolio/Projects/Change Management, Applications/Service Delivery and Technical/Operations
Manage BTS resources, including people, financial resources, assets and vendors/partners
Develop relationships with internal customers and external vendors/partners
Promote continuous improvement across BTS and support other departments with their improvement activities
Manage staff in accordance with TFSUK’s inclusive and collaborative culture
Support internal and external audits and ensure remediation actions are addressed effectively and on time
Ensure adherence to Sarbanes Oxley, UK GDPR, FCA Guidance and Rules, ISO27001 and other applicable requirements
Contribute to BTS strategy and own BTS business objectives
Align BTS with business objectives and ensure understanding of contributions to their achievement
Ensure BTS is exposed to and shares new technologies, services and processes with the business
Own BTS business change, portfolio governance and frameworks
Own the Service Desk and customer interaction
Own domestic cyber security, data centre operations and infrastructure management services for Kinto UK
Own testing and application support
Own vendor and partner relationships
Own domestic business continuity and disaster recovery for systems and services
Own financial management and cost control
Own audit remediation and oversight
Own integration layer development governance, policies and procedures

Requirements

What you’ll need

10+ years’ experience in a senior Technology/IT position
Financial Services background
Track record of leading Change Delivery, including oversight and governance, change frameworks, system implementations and operations
Strong leadership skills
Ability to develop potential and shape teams to maximise business delivery
Ability to translate business information into effective IT plans and vice versa
Ability to prioritise and execute tasks across multiple stakeholders and functions
Track record managing third-party providers/partners
Prince2 or similar desirable
ITIL qualification desirable
Experience managing IT functions such as Service Desk, Technical or Infrastructure, or Project Delivery desirable
Knowledge of Sarbanes Oxley, GDPR, ISO27001 or Cyber Essentials desirable
Financial management, budgets and cost control experience desirable
Information Security or Cyber Security experience desirable
Ability to remain calm and focused in challenging circumstances
Ability to manage several key issues/priorities simultaneously
Ability to communicate IT concepts and concerns to the business and vice versa
Ability to create loyalty and respect among IT professionals
Ability to operate at all business levels with strong technical knowledge and leadership
Clear and concise communication
Certified role subject to DBS check, Fit & Proper checks and 6 years’ employment checks

Benefits

Comp & perks

20% annual bonus
Car allowance per annum
15% pension contribution
Car lease scheme
Hybrid working pattern: 2 days in the office and 3 days from a location of your choice
Access to attractive car schemes for you and your family for up to 4 Toyota & Lexus cars from day one
Excellent pension scheme: up to 6% employee contribution and 15% employer contribution
25 days annual leave, increasing with service
Option to buy 5 days holiday twice throughout the holiday year
Private Medical Healthcare for single, partner/spouse and dependent children
Digital GP Service
Group Income Protection cover with Aviva, including physical, mental and financial wellbeing services
Employee Assistance Program
Eye tests
Onsite gym
Sports and Social Club
Flu jabs
Cycle to Work Scheme
Wellbeing hour each month
Dress for your day policy
Eco HQ
Free parking
Restaurant
Two volunteering days per year
Reward gateway voucher discounts
Flexible working scheme
Enhanced Maternity, Adoption, Paternity Pay and Leave from day one
Regular 121s with your manager
Personal development review each quarter
Succession planning models to support career growth
Learning and development opportunities
£250 contribution towards learning something new outside of work
Annual events, including summer party, BBQ, Christmas party and Countdown to Christmas events