Toyota (GB) plc

Accountant

• Manage the month-end reporting process
• Take responsibility for accurate and timely submission of monthly General Ledger figures and Key Performance Indicators using Hyperion Essbase
• Prepare monthly financial data for senior managers, including variance analysis to budget and latest forecasts, new business written, margin calculations, and current provision levels
• Drive best practice for cost management
• Manage monthly Cost Centre reporting with variance analysis
• Assist budget holders in monitoring and controlling overhead expenditure, including project costs
• Calculate the Residual Value provision
• Ensure external reporting requirements are met, including Finance and Leasing Association and National Statistics reporting
• Suggest improvements to department processes and procedures, including report development and continuous improvement
• Participate in ad hoc projects
• Support or deputise for the Senior Manager, Management Accounting
• Manage company overheads
• Coach the direct report through regular meetings to optimise team performance

Management Accountant

• Lead the production of Pricing MI to provide oversight on pricing activity to the Product & FV Forum and Pricing committee
• Lead on monitoring and reporting on retail performance of TFS plans
• Lead on Fair Value assessments activity and build MI to support FV assessments across the 4 brands and various products
• Support management with ad hoc MI production for escalation of pricing issues to the appropriate governance forum
• Produce Wholesale MI to enable oversight and monitoring of portfolio performance and support management decision-making
• Update and maintain policies and procedures in the area of responsibility
• Work with Pricing team members to understand current MI and outputs and support analysis
• Collaborate with Sales, Treasury, Customer Services, Legal and New Business
• Review dashboards and KPI data to identify trends and provide messaging to support business decisions
• Own FV assessments, including annual statements supporting FV attestation by Senior Management
• Own Pricing MI for the Product & FV Forum and Pricing committee
• Own pricing-related performance MI for management reporting

Part-Qualified Management Accountant

Executive

• Provide effective arrears support to customers.
• Execute financial support efficiently and promptly.
• Manage customer accounts and resolve issues in line with Toyota Financial Services policies and procedures.
• Engage with customers to identify tailored solutions, including affordable repayment plans.
• Consider customers’ financial circumstances while maintaining a high level of customer care.
• Apply Consumer Duty regulations to collections processes.
• Ensure fair treatment of vulnerable customers.
• Resolve queries and concerns ethically and in a customer-focused manner.

Customer Outcomes Executive

Analyst

• Provide financial analysis, prepare credit reviews and make lending recommendations for submission and approval by relevant authorities.
• Recommend the frequency of future reviews and stock audit controls through the defined grading structure.
• Review and approve underwriting submissions at the appropriate authority level.
• Manage Management Information updates from Toyota and Lexus Centres, identifying early warning signals, risk indicators and adverse trends using Excel, and escalate issues as appropriate.
• Assist with credit-related and underwriting policies and procedures, ensuring compliance with SOX, Money Laundering and GDPR requirements.
• Act as a reference point for departments and colleagues on credit, financial analysis, underwriting, facility approval and financial matters.
• Assist in managing parameters and security of Dealer funding instruments across new car funding, used car funding, current account, demonstrator facilities, term loans and mortgages.
• Own and ensure performance against published service standards.

Corporate Credit Analyst

Associate

• Assist customers who have reported vehicle damage, from major road traffic accidents to minor car park scrapes
• Ensure vehicles are repaired and returned to the road quickly
• Help keep customers mobile during the repair process
• Make challenging situations as smooth and stress-free as possible for customers
• Make high-quality calls and take ownership of problems through to resolution
• Develop a comprehensive understanding of all roles within the Accident Team
• Identify improvement opportunities (kaizens) and suggest process enhancements
• Manage a busy inbox alongside demanding customer calls
• Capture large volumes of information quickly and accurately
• Manage time effectively to follow up on repairs and complete tasks between calls

Management Accountant

Part-Qualified Management Accountant

Customer Outcomes Executive

Corporate Credit Analyst

Fleet Associate – Incident Management