Regional Technical Specialist

Toyota North America

. Coordinate and implement product-oriented sales presentations and training events on the complete Nice North America product line for factory staff, dealers, and distributors .

Posted 9/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $82,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product training and technical support for AV/Control systems, with a strong focus on customer engagement and account retention. Proficient in coordinating sales presentations and effectively communicating product knowledge to diverse audiences.

Highest-signal resume keywords

Product Training DeliveryAV/Control Systems TroubleshootingControl System ProgrammingMS Office ProficiencyCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product KnowledgeTechnical SupportSales PresentationTraining Module DevelopmentMarket Dynamics AnalysisComplex AV/Control Systems TroubleshootingControl System Programming

Soft Skills

Strong Written CommunicationVerbal CommunicationSelf-MotivatedPositive Attitude

Tools & Technologies

MS OfficeNetSuitePowerPointAdobe Captivate

Industry Keywords

CEDIA ChannelDealer GrowthCustomer RetentionSales ManagementTraining Events

About the role

Key responsibilities & impact

Coordinate and implement product-oriented sales presentations and training events on the complete Nice North America product line for factory staff, dealers, and distributors
Assist in new product launches by preparing and delivering new product training modules to key customers
Certify sales representative staff on new products and annually on the entire Nice North America product line
Serve as the design expert for understanding and applying Nice North America products
Participate in trade shows, sales meetings, planning meetings, and special events as required
Monitor and provide input to sales managers regarding market dynamics related to products and promotional activity
Align training activities with the regional sales manager for the assigned US region
Focus field travel on regional customer growth and account retention goals
Provide timely territorial information on travel, key account activities, and regional events for the sales calendar
Set and execute web trainings for customers
Participate in weekly Sales and Technical team calls
Provide advanced technical support onsite and remotely within the Nice home management platform
Provide telephone support to customer technical staff
Plan initial and follow-up training for new products around the travel schedule
Drive new dealer growth and support within the CI Channel

Requirements

What you’ll need

High School Diploma
Minimum of 4 years related experience, preferably in the CEDIA channel
Strong written communication and verbal skills
Ability to effectively present information in one-on-one and group situations to customers and other employees
Experience in control system programming is a definite plus
Ability to troubleshoot complex AV/Control systems on site and remotely
Knowledge of MS Office, specifically Outlook, Word, and Excel
Knowledge of NetSuite
Experience with PowerPoint and Adobe Captivate
Must be able to work remotely effectively
Positive attitude, self-motivated and eager to succeed
Ability to meet the stated physical requirements, with reasonable accommodations where applicable
Must be comfortable working in an office environment with moderate noise levels