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Mid-Level Business Analyst
TozziniFreire Advogados. Lead discovery sessions with the firm’s departments to understand workflows, pain points, and needs.
About the role
Key responsibilities & impact- Lead discovery sessions with the firm’s departments to understand workflows, pain points, and needs.
- Map the current process (as-is) and design the ideal journey (to-be).
- Define the hypotheses for each initiative and the success criteria that determine whether the solution addresses the pain point.
- Assess the risk and potential benefits of automating each workflow, supporting the decision to proceed, adjust, or discard the initiative.
- Conduct user testing to validate hypotheses and gather evidence of what works.
- Refine the solution based on test learnings through short cycles with the team.
- Prepare the functional specification for the validated solution, at a level sufficient to guide product development.
- Monitor execution, ensuring that what is built aligns with the specifications.
- Conclude involvement upon delivery of the validated solution and its specification, without assuming responsibility for maintaining the product developed.
- Facilitate communication between the legal departments and the technical team.
Requirements
What you’ll need- Degree in Law, Business Administration, or a related field.
- Experience in process mapping and requirements gathering.
- Familiarity with solution validation, including hypotheses, success criteria, and user testing.
- Ability to prepare functional specifications to guide development.
- Familiarity with diagnostic and solution-design methodologies, such as business analysis, process mapping, service design, or legal design.
- Strong communication skills and the ability to conduct interviews and meetings with different departments.
- Analytical, organized, and strong written communication skills.
- Autonomy to lead discovery activities, with leadership validation at key delivery milestones.
- Experience in legal innovation, legal operations, or digital transformation.
- Knowledge of automation and AI tools applied to business processes.
- Previous experience as a business analyst or product analyst.
- Advanced English proficiency.