Onboarding Field Trainer

TP ICAP

. Deliver virtual onboarding training to new Design Consultants on product knowledge, systems, and company processes .

Posted 11/6/2026full-timeOakland • California • United StatesMid-LevelSenior💰 $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering virtual onboarding training and facilitating engaging sessions while analyzing KPIs to enhance new-hire success. Proficient in coordinating logistics and providing hands-on coaching to support field teams.

Highest-signal resume keywords

Virtual Onboarding TrainingKPI AnalysisFacilitation SkillsSales Training ExperienceTechnology Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DeliveryPerformance Metrics AnalysisNew-Hire OnboardingSales AchievementCoaching Experience

Soft Skills

Interpersonal SkillsPresentation SkillsEngagement MaintenanceFacilitation Skills

Tools & Technologies

OutlookTeamsAI ToolsVirtual Learning Platforms

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Retail SalesDirect-to-Consumer SalesIn-Home SalesDesign Consultant

About the role

Key responsibilities & impact

Deliver virtual onboarding training to new Design Consultants on product knowledge, systems, and company processes
Follow and deliver structured curriculum while maintaining learner engagement
Facilitate interactive virtual sessions focused on practice
Support new-hire certification and skill assessments
Participate in training-delivery observations and apply facilitation feedback
Analyze KPIs for each onboarding cohort and use metrics to shape new-hire success
Partner with District Sales Managers and Field Sales Trainers to act on cohort insights
Track onboarding progress and identify knowledge or skill gaps
Share new-hire strengths and development needs during transition to the field
Provide follow-up support as new hires begin running appointments
Support the local field team through in-home ride-alongs, appointment observations, and hands-on coaching
Attend district team meetings and sales events
Maintain training schedules, learner rosters, and completion records
Coordinate logistics for virtual and in-person sessions

Requirements

What you’ll need

Training, sales, or coaching experience — ideally in a retail, direct-to-consumer, or in-home sales environment
Strong interpersonal, presentation, and facilitation skills, especially in virtual environments
Ability to follow and deliver structured curriculum and adhere to scheduled programming while maintaining learner engagement
Baseline understanding of and capability with technology, including Outlook, Teams, AI tools, and virtual learning platforms, with an established personal technology suite used to stay productive
Ability to analyze cohort KPIs, ramp, and performance metrics and act on them
Valid driver's license, reliable transportation, and willingness to travel within assigned markets
Strongly preferred: prior facilitation experience with demonstrated sales achievement tied to it
Prior experience as a Design Consultant, sales trainer, or field coach
Experience delivering virtual instructor-led training or new-hire onboarding
Experience operating in a hybrid field-based role

Benefits

Comp & perks

State-of-the-art tools, including laptop, smartphone, product samples, and virtual learning technology
Mileage reimbursement for in-field travel beyond 60 miles round trip, in accordance with company policy
Competitive benefits package including medical, dental, vision, paid time off, and a 401(k) plan with a degree of employer matching
Short- and long-term disability benefits at no cost to you
Company-paid life and accidental death & dismemberment insurance
Opportunities to elect additional voluntary insurance plans
Six weeks of paid parental leave for eligible employees to bond with a child following birth, adoption, or foster placement