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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Supply Chain Agentic Business Processes and consultative selling methodologies, with a strong focus on customer engagement and technical solution delivery. Capable of mapping operational outcomes to business value while facilitating strategic account reviews and customer-specific roadmaps.
Highest-signal resume keywords
Supply Chain ConsultingBusiness Process ArchitectureTechnical PresalesConsultative Selling MethodologiesCloud Hosting Architecture
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Supply Chain PlanningTechnical TroubleshootingBusiness Process TransformationOperational ExcellenceEnterprise AI
Soft Skills
Excellent Communication SkillsInnovative ThinkingTeam CollaborationProblem-Solving
Tools & Technologies
TraceLink OPUS PlatformAgentic Control TowerAgentic Business Network
Industry Keywords
Enterprise SaaSLife SciencesHealthcareTrack & TraceMatrixed Global Organizations
Tech Stack
Tools & technologiesCloudERP
About the role
Key responsibilities & impact- Serve as a strategic and trusted advisor to customers evaluating TraceLink's Supply Chain Agentic Business Process solutions
- Lead discovery sessions and evaluate customers' end-to-end supply chain processes and systems
- Design Agentic Business Process solutions aligned with customers' Agentic Supply Chain Operating Model and Operating System
- Deliver tailored demonstrations, solution presentations, technical workshops, and responses to RFPs and RFIs
- Guide customers through adoption of TraceLink's OPUS Platform, OPUS Agents, Agentic Control Tower, and Agentic Business Network
- Coordinate with Track & Trace Sales and Architect teams on customers pursuing both journeys
- Partner with Sales Executives to manage customer journeys and identify, map, and evolve supply chain processes
- Facilitate structured discovery and map supply chain planning, execution, and orchestration processes
- Support Customer Operational Reviews, Executive Business Reviews, commercial planning sessions, and strategic account reviews
- Develop customer-specific future-state roadmaps reducing manual supply chain touchpoints
- Prepare and lead interactive solutioning workshops and demonstrations
- Map TraceLink capabilities to operational and financial outcomes and build executive business cases with Value Engineering
- Provide subject matter expertise on Supply Chain Agentic Business Processes and handle complex technical inquiries
- Relay customer feedback and pain points to Product Management, the Center of Excellence, and Professional Services
- Identify commercial, operational, competitive, and customer health risks
- Own technical accuracy throughout the sales process and provide inputs for complex RFPs and RFIs
- Collaborate on closing strategies, run the Agentic Accelerator Program, support MEDDPICC-based qualification, and ensure accurate scoping
Requirements
What you’ll need- 5+ years in a client-facing role combining technical presales and strategic consulting, such as Business Process Architecture, Solution Consulting, Implementation Services, or Supply Chain Consulting, within Enterprise SaaS, life sciences, or supply chain environments
- Demonstrated expertise in consultative and business value selling methodologies
- Excellent verbal and written communication skills, with the ability to present business and technical topics to individuals at all organizational levels
- Exceptionally strong technical troubleshooting and problem-solving skills
- Familiarity with cloud hosting architecture
- Demonstrated track record of sales achievement, technical competence, and customer satisfaction
- Team player and collaborator
- Innovative thinking to open expansion opportunities within Supply Chain ABP and Track & Trace
- Up to 35% travel
- Preferred: life sciences, healthcare, supply chain, ERP, or enterprise SaaS experience
- Preferred: knowledge of supply chain planning, execution, business process transformation, operational excellence, or enterprise AI
- Preferred: experience working in cross-functional enterprise commercial organizations and matrixed global organizations
Benefits
Comp & perks- Up to 35% travel opportunity/requirement
- Opportunity to work with a global organization serving customers in over 60 countries
- No specific benefits, perks, bonus, equity, insurance, retirement, or paid time off are stated