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Customer Growth BDR
TradeCentric. Build corporate family maps for assigned customer accounts, identifying parent companies, subsidiaries, sister companies, acquisitions, divisions, and locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building corporate family maps and managing account hierarchies using Salesforce, while effectively generating and advancing SQLs to SQOs through multichannel outreach and collaboration with Customer Success. Proficient in utilizing AI tools and intent data to identify new business opportunities and maintain strong customer relationships.
Highest-signal resume keywords
Salesforce ExperienceAccount-Based SellingAI FluencyStrong Research SkillsSame Side Selling Methodology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Corporate Family MappingSQL to SQO ConversionPipeline ManagementMultichannel OutreachAccount Development
Soft Skills
CollaborationGoal-Oriented MindsetStrong CommunicationJudgmentOrganization
Tools & Technologies
SalesforceGongZoomInfoD&B HooversGenerative AI Tools
Industry Keywords
B2B SaaSECommerceData Integration TechnologyEProcurementInstall-Base Selling
Tech Stack
Tools & technologiesERPSQL
About the role
Key responsibilities & impact- Build corporate family maps for assigned customer accounts, identifying parent companies, subsidiaries, sister companies, acquisitions, divisions, and locations
- Identify entities with separate P&Ls, eCommerce or ERP platforms, or buyer relationships and prioritize them by fit and potential
- Use intent data, trigger events, and AI research tools to identify new opportunities
- Maintain account hierarchies and whitespace notes in Salesforce
- Contact existing customers and new contacts at sister companies, locations, and business units
- Work with Customer Success on introductions and referrals
- Run multichannel outreach through calls, email, LinkedIn, and video
- Execute and help build Customer Growth playbook sequences and messaging
- Lead discovery using Same Side Selling and uncover desired results, issues, and business impact
- Apply net-new qualification criteria and route add-on business to Customer Success
- Advance SQLs to SQOs and provide documented handoffs to Account Executives
- Follow rules of engagement and protect customer relationships
- Route service issues, renewal risks, and satisfaction signals to appropriate owners
- Capture customer insights and share them with Sales leadership and Customer Success
- Join territory planning and account mapping sessions with AEs, Solution Engineers, and CSMs
- Track activity, account hierarchies, contact data, and disqualification reasons in Salesforce and Gong
- Review SQL-to-SQO conversion and share weekly updates on SQOs and whitespace coverage
- Reach full SQO productivity within 90 days of hire
- Generate net-new SQOs from the existing customer base against monthly and quarterly targets
Requirements
What you’ll need- 1 to 3 years of BDR, SDR, or account development experience, B2B SaaS or technology preferred
- Track record of meeting or beating pipeline targets
- Strong research skills and curiosity to untangle complex corporate structures
- Experience prospecting into multi-stakeholder, technically complex sales
- Confidence on the phone, with judgment to balance new business goals and customer trust
- Collaborative style that builds strong working relationships with Customer Success and Account Management
- Strong CRM discipline; Salesforce experience preferred
- AI fluency using generative AI and signal data tools
- Organization to prioritize competing activities without dropping the ball
- Goal-oriented, positive, self-starting mindset with a record of ownership
- Experience in account-based or install-base selling is a bonus
- Exposure to eCommerce, eProcurement, iPaaS, or data integration technology is a bonus
- Familiarity with ZoomInfo, D&B Hoovers, or Salesforce account hierarchies is a bonus
- Training in Same Side Selling or a similar consultative methodology is a bonus
Benefits
Comp & perks- Flexible Time Off
- Volunteer Time Off
- Health Benefits: Medical, Dental and Vision
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Dependent Care FSA (DCFSA)
- 401k with Company Match
- Paid Parental Leave
- Company paid Short Term & Long Term Disability
- Company paid Life Insurance
- Monthly Work from Home Stipend
- Professional Development Reimbursement Program
- Structured onboarding, ongoing coaching, and call reviews in Gong
- Defined path to Account Executive and pathways into Account Management, Pre-Sales, Solution Consulting, or Sales Leadership