Senior Sales Manager

Trailborn Hotels & Resorts

. Prospect and secure new group, corporate, association, SMERF, and leisure business .

Posted 9/30/2026full-timeJackson • Wyoming • United StatesSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in hotel and resort sales, focusing on group and corporate business development, client relationship management, and strategic sales planning. Proficient in utilizing CRM systems and conducting market analysis to drive revenue growth and client satisfaction.

Highest-signal resume keywords

Hotel Sales ExperienceGroup Sales DevelopmentNegotiation SkillsCRM ProficiencyClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingContract NegotiationMarket Strategy DevelopmentProfitability AnalysisProposal Preparation

Soft Skills

Relationship-BuildingCommunication AbilitiesProblem-SolvingMentoringCollaboration

Tools & Technologies

Microsoft OfficeCRM SystemsDelphiSynexisMarriott Sales Systems

Certifications & Qualifications

Bachelor's Degree in Hospitality ManagementValid Driver's License

Industry Keywords

Hospitality ManagementCorporate SalesLeisure BusinessMarket OpportunitiesGuest Service

Tech Stack

Tools & technologies

Delphi

About the role

Key responsibilities & impact

Prospect and secure new group, corporate, association, SMERF, and leisure business
Maintain and expand relationships with existing clients through proactive account management
Conduct sales calls, virtual presentations, and site inspections
Respond promptly to RFPs and inquiries
Negotiate contracts, rates, and concessions within established guidelines
Develop annual sales plans and market strategies
Participate in trade shows, networking events, and industry associations
Identify emerging market opportunities and competitive trends
Collaborate with Revenue Management to maximize ADR, occupancy, and RevPAR
Evaluate business opportunities based on profitability and displacement analysis
Maintain accurate sales forecasts and booking pace
Monitor production reports and adjust sales strategies accordingly
Serve as primary contact for assigned accounts
Coordinate site visits and familiarization tours
Ensure seamless transition from sales to operations
Maintain client satisfaction and repeat business
Resolve client concerns professionally and promptly
Partner with Catering, Events, Front Office, Marketing, and Operations to execute group business successfully
Participate in weekly sales strategy meetings
Assist in developing promotional campaigns and packages
Support resort-wide initiatives and brand standards
Maintain accurate CRM and sales system records
Prepare proposals, contracts, and correspondence
Track production against budget and sales goals
Submit weekly activity reports and monthly forecasts
Maintain complete account histories and documentation
Mentor junior sales team members as appropriate
Foster collaboration across departments
Promote exceptional guest service
Represent the resort positively within the community

Requirements

What you’ll need

Bachelor's degree in Hospitality Management, Business, Marketing, or related field (or equivalent experience)
Minimum 5 years of hotel or resort sales experience
Proven success in group and corporate sales
Strong negotiation and relationship-building skills
Excellent written and verbal communication abilities
Proficiency with CRM systems and Microsoft Office
Ability to travel as needed
Valid driver's license
Preferred: Resort experience
Preferred: Marriott sales systems experience (CI/TY, MarRFP, or related platforms)
Preferred: Knowledge of Jackson Hole, mountain destinations, or outdoor tourism markets
Preferred: Experience with Delphi, Synexis, or similar sales systems