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Traild

Solutions Engineer

Traild

. Lead and support client implementations of Traild’s AP automation platform with Syspro and Acumatica .

Posted 10/26/2026full-timeRemote • United States, CanadaMid-LevelSenior💰 $90,000 - $140,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates deep expertise in Syspro and Acumatica, with a strong understanding of ERP systems and SaaS products. Capable of leading client implementations, providing technical support, and ensuring customer success through effective communication and collaboration.

Highest-signal resume keywords
Deep Expertise In SysproDeep Expertise In AcumaticaTechnical Support For ERP SystemsCustomer-First MindsetStrong Understanding Of Accounts Payable

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ERP SystemsSaaS ProductsTechnical IntegrationsAccounts Payable ProcessesTroubleshootingConfigurationTestingDocumentation CreationData Flow NavigationAnalytical Problem-Solving
Soft Skills
Outstanding Communication SkillsInterpersonal SkillsCustomer InteractionAdaptabilityCollaboration
Industry Keywords
AP AutomationClient ImplementationsTechnical SupportUser AdoptionKnowledge Base ArticlesCross-Functional CollaborationRemote WorkHybrid Team SetupFast-Paced EnvironmentGlobal Scale-Up

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Lead and support client implementations of Traild’s AP automation platform with Syspro and Acumatica
  • Assist the sales team with demonstrations showing how Traild streamlines, automates, and protects accounts payable
  • Configure, test, and troubleshoot technical integrations
  • Ensure seamless deployment and user adoption
  • Collaborate with customers to understand business requirements and provide tailored ERP/AP solutions
  • Provide technical support for escalated issues and complex ERP-related inquiries
  • Create and maintain documentation, technical notes, and knowledge base articles
  • Partner with Sales, Product, Success, and Technology teams to ensure customer success and solution excellence
  • Stay current with evolving ERP platforms and improve Traild’s integration capabilities

Requirements

What you’ll need
  • Deep expertise in Syspro and Acumatica
  • Strong technical background with SaaS or ERP products
  • Customer-first mindset and outstanding communication skills
  • 3+ years of experience with Syspro and Acumatica, or ability to learn Acumatica quickly
  • Strong understanding of ERP systems, SaaS products, and financial processes, particularly Accounts Payable
  • Comfortable reading and understanding code; confident navigating integrations and data flows
  • Ability to diagnose technical issues and collaborate cross-functionally to solve them
  • Strong analytical, problem-solving, communication, and interpersonal skills
  • Confident, articulate, and professional customer interactions
  • Comfortable working remotely or in a hybrid team setup
  • Willingness to learn and adapt in a fast-paced, global scale-up

Benefits

Comp & perks
  • Remote, hybrid and flexible working options
  • Global team with team members across the world