Transcat

Operations

• Build and lead Transcat’s commercial operating model across the Sales team to drive profitable growth, share gain, and competitive differentiation
• Align sales coverage models, account segmentation, and tiering to focus resources on the highest-value opportunities within each territory
• Define and roll out standardized sales processes and methodology integrated with the CRM
• Build an ongoing training curriculum to develop critical selling capabilities across the sales organization
• Partner with Finance, HR, and Sales leadership to align sales compensation with desired behaviors
• Leverage connectivity, analytics, and AI-enabled CRM tools to improve speed, focus, predictability, and sales efficiency
• Develop dashboards and reporting on pipeline, forecast, and performance trends for sales and executive leadership
• Develop and execute enterprise pricing strategy, including pricing models, discount governance, and deal approval authority
• Establish pricing process discipline and approval authority to protect margin while enabling effective competition
• Redefine deal review lines, thresholds, and methodologies to protect margin while enabling speed to quote
• Serve as escalation point and approval authority for non-standard pricing and deal structuring
• Partner with executive leadership to translate commercial strategy into operational execution
• Monitor market, competitive, and performance data to identify continuous improvement opportunities
• Model Company values and drive alignment across teams
• Ensure training and development plans are in place and communicated
• Complete accurate, thorough, and prescriptive employee performance reviews on the required timeline
• Perform other duties as assigned

Senior Director, Commercial Operations and Pricing