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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional communication skills in both French and English or Hungarian, providing clear and empathetic customer service. Capable of processing customer experience cases efficiently while ensuring a positive brand representation.
Highest-signal resume keywords
Fluent In French (C1)Fluent In English (C1)Fluent In Hungarian (C1)Exceptional Writing And Speaking AbilitiesStrong Communication And Interpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Empathetic Customer ServiceOutstanding Service
Tools & Technologies
Basic Software Knowledge
Industry Keywords
Customer ExperienceBrand RepresentationCommunication Channels
About the role
Key responsibilities & impact- Administratively process customer experience cases via a different application
- Use a variety of modern communication channels to offer the best possible service
- Provide outstanding service to customers
- Act as the voice of the brand and ensure a brilliant customer experience
Requirements
What you’ll need- Fluent language skills in French (C1)
- Fluent in English or in Hungarian (C1)
- Exceptional writing and speaking abilities to provide clear and empathetic customer service
- Strong communication and interpersonal skills
- Basic software knowledge
- Secondary school is required
Benefits
Comp & perks- Work experience in an international company and multilingual team
- Excellent atmosphere, friendly and diverse environment, teamwork
- Paid training (2 weeks)
- Guidance in working with a reputable and strong brand
- Opportunity to further develop yourself with a focus on skills development
- Competitive remuneration package
- Flexible work environment and working schedule
- Hybrid working (1 office day a month)