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Transcom

Norwegian-Speaking Customer Service Representative

Transcom

. Provide customer support for Sikom, a provider of heating control solutions .

Posted 9/19/2026full-timeRemote • SwedenMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer support capabilities with a focus on technical understanding and consultative sales. Proficient in both Norwegian and English, providing effective communication and problem-solving in a remote work environment.

Highest-signal resume keywords
Fluency In NorwegianFluency In EnglishCustomer Support ExperienceTechnical UnderstandingConsultative Sales

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer SupportTechnical SupportConsultative SalesInvoice ManagementBilling Questions
Soft Skills
Solution-Oriented ServiceCollaborationCommunication
Certifications & Qualifications
High School Diploma
Industry Keywords
Heating Control SolutionsCustomer ExperienceFast-Paced Environment

About the role

Key responsibilities & impact
  • Provide customer support for Sikom, a provider of heating control solutions
  • Handle incoming customer phone calls and emails
  • Provide technical support
  • Answer invoice and billing questions
  • Guide customers to products that best suit their needs
  • Deliver excellent customer experiences through professional and solution-oriented service
  • Identify customer needs and recommend relevant products or services through consultative sales
  • Work collaboratively with experienced colleagues in a fast-paced environment

Requirements

What you’ll need
  • Fluency in Norwegian, both spoken and written
  • Fluency in English, both spoken and written
  • Good technical understanding and interest in technology
  • A completed high school diploma or equivalent
  • Reliable high-speed internet connection
  • Dedicated, quiet workspace suitable for working from home
  • Previous experience in customer service and/or sales is considered an advantage but is not required

Benefits

Comp & perks
  • Paid onboarding and training program
  • Work remotely from your own home
  • Collective agreement
  • Occupational pension
  • Wellness allowance
  • Rikskortet employee benefit card for savings on groceries and restaurant purchases
  • Career development opportunities within a global company
  • Continuous learning and career growth opportunities