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Transcom

Outbound Agent – Portuguese Market

Transcom

. Proactively contact customers by phone .

Posted 9/29/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication, persuasion, and negotiation skills to effectively engage with customers and present tailored solutions. Proven ability to build long-lasting relationships while contributing to sales targets and ensuring customer satisfaction.

Highest-signal resume keywords
Strong Communication SkillsPersuasion SkillsNegotiation SkillsPortuguese Language ProficiencyTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Goal OrientationResults OrientationAdaptabilityOrganizational Skills
Tools & Technologies
Standard User Applications
Industry Keywords
Customer Relationship ManagementSales TargetsEnergy Solutions

About the role

Key responsibilities & impact
  • Proactively contact customers by phone
  • Understand customers’ needs and expectations
  • Present tailored, value-driven commercial solutions
  • Build and develop positive, long-lasting customer relationships
  • Contribute to sales targets and customer satisfaction
  • Represent innovative energy solutions for a global leader in the energy sector

Requirements

What you’ll need
  • Strong communication, persuasion, and negotiation skills
  • Strong goal and results orientation
  • Adaptability and ability to learn quickly
  • Good computer literacy and proficiency with standard user applications
  • Strong time-management and organizational skills
  • Availability to work shifts between 11:30 a.m. and 8:30 p.m.
  • A stable internet connection of at least 10 Mbps is required to be eligible for remote work
  • Portuguese language proficiency required

Benefits

Comp & perks
  • International and inclusive environment where you will feel supported and welcome from day one
  • Fully paid initial training with ongoing support
  • Genuine career-growth opportunities — more than 80% of senior positions are filled by former agents
  • Employee referral program with an additional bonus for each successful referral
  • Extra benefits, including discounts at various retail chains
  • 100% remote work from day one