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Transcom

Technical Support Agent – Danish Language

Transcom

. Communicate with customers by email and phone in Danish and respond to their inquiries.

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills in Danish and English, with a focus on customer service and technical support. Capable of troubleshooting device issues and managing service appointments while staying informed about technology trends.

Highest-signal resume keywords
Danish Language Proficiency (C1 Level)Customer Service SkillsTechnical TroubleshootingExcellent Computer SkillsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
FriendlyCommunicativeEager to HelpMotivatedResponsible
Industry Keywords
Warranty InformationService AppointmentsDevice RepairsComplaints ProcessTechnology Trends

About the role

Key responsibilities & impact
  • Communicate with customers by email and phone in Danish and respond to their inquiries.
  • Troubleshoot minor device issues and assist customers with their questions.
  • Inform customers about the current status of their warranty.
  • Arrange service appointments for more complex device repairs.
  • Assist with the complaints process.
  • Keep up to date with new technology trends and market developments.

Requirements

What you’ll need
  • Excellent command of Danish (C1 level).
  • Knowledge of English is an advantage.
  • Excellent computer skills.
  • Strong communication skills.
  • Friendly, communicative, and eager to help people.
  • Motivated and responsible.

Benefits

Comp & perks
  • Private health insurance.
  • Permanent employment contract.
  • Work-from-home opportunity.
  • Weekends off.
  • First-shift schedule.
  • Comprehensive training and support from day one.
  • Opportunity to earn monthly bonuses.
  • Access to benefits at recreational facilities.
  • Enjoy a variety of company events, training sessions, and workshops designed to support your personal and professional development.