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Transcom

Technical Support Agent – Norwegian Language

Transcom

. Communicating with customers by email and phone in Norwegian and responding to their inquiries.

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills in Norwegian and English, with a focus on customer service and troubleshooting. Capable of managing warranty inquiries and service arrangements while staying informed about technology trends.

Highest-signal resume keywords
Norwegian Language Proficiency (C1 Level)Customer Service SkillsTroubleshooting SkillsExcellent Computer SkillsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
CommunicativeMotivatedResponsibleEnjoy Helping People
Industry Keywords
Warranty ManagementService InterventionsTechnology TrendsMarket ChangesComplaints Process

About the role

Key responsibilities & impact
  • Communicating with customers by email and phone in Norwegian and responding to their inquiries.
  • Troubleshooting minor device issues and assisting customers with their questions.
  • Informing customers about the current status of their warranty.
  • Arranging service interventions for more complex device repairs.
  • Assisting with the complaints process.
  • Keeping up to date with new technology trends and market changes.

Requirements

What you’ll need
  • Excellent command of Norwegian (C1 level).
  • Knowledge of English is an advantage.
  • Excellent computer skills.
  • Strong communication skills.
  • You are communicative and enjoy helping people.
  • You are motivated and responsible.

Benefits

Comp & perks
  • Private health insurance.
  • Permanent employment contract.
  • Work-from-home opportunity.
  • Weekends off.
  • First-shift schedule.
  • Training and support provided from day one.
  • Opportunity to earn monthly bonuses.
  • Access to benefits at recreational facilities.
  • Various company events, courses, and training programs designed for personal and professional development.