Polish-Speaking Customer Logistics Specialist
transcosmos inc.
Posted: 10/21/2026Spanish-Speaking Customer Logistics Specialist
transcosmos inc.
Posted: 10/21/2026Polish-Speaking Customer Logistics Specialist
transcosmos inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support capabilities by effectively managing inquiries and resolving delivery issues while maintaining a customer-focused approach. Proficient in communication in both English and Polish, with a proactive and organized mindset.
Highest-signal resume keywords
Customer Support ExperienceStrong Communication SkillsProactive MindsetOrganizational SkillsTech-Savvy
About the role
Key responsibilities & impact- Provide customer support for shipment and delivery enquiries via phone, email, and chat
- Track parcels, investigate delivery issues, and coordinate resolutions with operational teams
- Manage customer cases, delivery amendments, and records while ensuring timely, professional service
Requirements
What you’ll need- Strong communication skills in English (B2) and Polish (C1)
- Customer-focused mindset with excellent communication skills
- Proactive, organized, and tech-savvy
- Confidence using computers and fast typing skills
- Previous customer support experience is welcome, but not required
Benefits
Comp & perks- Use your Polish every day and practise your English in an international team
- Gain practical work experience, developing communication, problem-solving, and logistic skills
- Learn through training and guidance—you don’t need previous logistic experience to get started
- Join a new team from the beginning, learn alongside your colleagues, and help build a supportive working environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fast Typing SkillsParcel TrackingDelivery Issue InvestigationCase ManagementDelivery Amendments
Soft Skills
Customer-Focused MindsetExcellent Communication Skills
Tools & Technologies
Computer Proficiency
Industry Keywords
Shipment EnquiriesDelivery EnquiriesOperational Coordination