FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Fluency in both English and French is essential, along with strong communication skills and experience in customer management. Proficiency in Microsoft Office and CRM systems, combined with organizational and time-management abilities, are critical for success in this role.
Highest-signal resume keywords
Fluency In English And FrenchB2B Sales ExperienceCRM System ExperienceMicrosoft Office ProficiencyCustomer Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database ManagementOrder ProcessingVendor Registration ProceduresInvoice ManagementSales Task Management
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationHighly OrganizedDetail-OrientedAdaptable
Tools & Technologies
CRM SystemMicrosoft WordMicrosoft ExcelMicrosoft OutlookCorporate Phone System
Certifications & Qualifications
Diploma In Related Field
Industry Keywords
B2B SalesCustomer ServiceSales SupportClerical SupportCall Management
About the role
Key responsibilities & impact- Manage and maintain database lists
- Manage customer information and sales task activities in the CRM system
- Assist with order processing when needed
- Manage and maintain vendor registration procedures for provincial and municipal government accounts
- Generate monthly renewal quotes and follow up with customers
- Assist the accounting team with invoices and payment follow-up
- Manage the corporate phone system and call management system
- Screen, qualify and forward incoming calls
- Respond promptly to customer inquiries
- Manage client communications
- Provide post-sales customer service and satisfaction support
- Provide clerical and sales support activities to the entire sales team
Requirements
What you’ll need- Fluent in both English and French; mandatory requirement
- Strong professional verbal and written communication skills in English and French
- Diploma in a related field or equivalent relevant experience
- Two years of B2B sales experience
- Software sales and CRM system experience is an asset
- Experienced user of Microsoft Office programs, including Word, Excel and Outlook
- Proficient with Microsoft Office products
- Excellent customer management skills
- Highly organized with strong time-management skills
- Detail-oriented and accurate
- Comfortable reaching out to customers by phone
- Persistent, adaptable and able to work in a dynamic environment
- Clear verbal and written communication skills
Benefits
Comp & perks- Flexible working environment embracing both in-person and remote work
- Professional growth and development opportunities
- Global community initiatives and donations
- Bonus
- Flexible work-from-home arrangement for the remainder of the time after a minimum of 2 days per week in the Vancouver office