Transoft Solutions Inc.

Marketing

• Coordinate and execute regional campaigns and initiatives, including email marketing, nurture programs, newsletters, and social media
• Collaborate with regional, business unit, and sales teams to ensure timely, targeted, and consistent communication
• Maintain and update regional website content, including campaign landing pages, event and training information, blogs, and news
• Ensure website content accuracy, proper translations, and alignment with brand guidelines
• Support planning, execution, and follow-up of webinars, exhibitions, tradeshows, and product or sales conferences
• Support translation and localization efforts, leveraging AI tools where appropriate
• Collaborate with the Channel Partner team to support resellers and partners with marketing initiatives, assets, and guidance
• Build relationships with regional teams, business units, and sales
• Provide flexible marketing support during peak periods and contribute regional market insights

Regional Marketing Coordinator

• Coordinate and execute regional campaigns and initiatives, including email marketing, nurture programs, newsletters, and social media
• Collaborate with regional, business unit, and sales teams to ensure timely, targeted, and consistent communications
• Maintain and update regional website content, campaign landing pages, event and training information, blogs, and news
• Ensure website content accuracy, proper translations, and alignment with brand guidelines
• Support planning, execution, and follow-up of webinars, exhibitions, tradeshows, and product or sales conferences
• Support translation and localization efforts, leveraging AI tools where appropriate
• Collaborate with the Channel Partner team to support resellers and partners with marketing initiatives, assets, and guidance
• Build relationships with regional teams, business units, and sales
• Provide flexible marketing support during peak periods and contribute regional market insights

Account Manager

• Achieve assigned sales and performance targets within the assigned territory
• Conduct structured daily sales activities, including prospecting and appointment setting
• Generate new leads through after-sales follow-ups, cold calling, research, networking, and email outreach
• Follow up promptly on inbound leads and enquiries
• Identify, manage, and maintain accurate prospect and client records in the CRM
• Build and develop long-term relationships with existing customers through regular communication
• Manage and support relationships with Transoft Sales Partners in the territory
• Serve as the primary communication link between clients and internal teams
• Manage the full sales cycle, including prospect targeting, needs identification, negotiation, and deal closing
• Address objections, prepare cost calculations, and deliver accurate quotations
• Review performance using KPIs and provide timely, accurate sales forecasts to management
• Participate in sales meetings and prepare detailed sales analysis reports
• Represent Transoft at trade shows, partner events, conferences, and regional meetings
• Collaborate with Sales, Finance, Operations, and other internal departments

Account Manager – Sales

Customer Success Manager

• Manage and maintain database lists
• Manage customer information and sales task activities in the CRM system
• Assist with order processing when needed
• Manage and maintain vendor registration procedures for provincial and municipal government accounts
• Generate monthly renewal quotes and follow up with customers
• Assist the accounting team with invoices and payment follow-up
• Manage the corporate phone system and call management system
• Screen, qualify and forward incoming calls
• Respond promptly to customer inquiries
• Manage client communications
• Provide post-sales customer service and satisfaction support
• Provide clerical and sales support activities to the entire sales team

Regional Marketing Coordinator

Regional Marketing Coordinator

Account Manager – Sales

Customer Success Representative