Account Manager

TransUnion

. Build and maintain strong client relationships through proactive communication, project meetings, issue resolution, and ongoing support .

Posted 10/14/2026full-timeRemote • United StatesJuniorMid-Level💰 $52,500 - $87,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client management and project management, with a strong focus on building relationships, delivering successful project outcomes, and leveraging CRM tools for operational performance analysis. Proficient in developing training materials and conducting business reviews to enhance client success.

Highest-signal resume keywords

Client ManagementProject ManagementSalesforce CRM ProficiencyInsurance Industry ExperienceBilingual Spanish Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Communication SkillsPresentation SkillsRelationship-Building SkillsHighly OrganizedDetail-Oriented

Tools & Technologies

CRM ToolsReporting Tools

Industry Keywords

Cyber InsuranceData BreachPersonal Cyber Solutions

About the role

Key responsibilities & impact

Build and maintain strong client relationships through proactive communication, project meetings, issue resolution, and ongoing support
Serve as the primary client contact for implementation projects
Manage end-to-end onboarding activities for small to mid-sized clients
Ensure successful delivery against project timelines and objectives
Collaborate with internal stakeholders to coordinate implementation requirements
Monitor post-launch activities and ensure operational processes are delivered accurately and efficiently
Execute client reporting, contract administration, quarterly business reviews, and process documentation
Develop client-facing training presentations and implementation guides
Leverage CRM and reporting tools to analyze operational performance
Identify revenue growth opportunities within existing accounts and support territory expansion
Deliver actionable insights that enhance client success and business outcomes

Requirements

What you’ll need

Minimum 2 years work experience in client management, project management or similar
Strong communication, presentation, and relationship-building skills
Ability to engage stakeholders, analyze customer needs, and build trusted partnerships
Highly organized, detail-oriented, and self-motivated
Ability to manage multiple priorities, work independently, and navigate ambiguity
Flexible and adaptable working style
Ability to collaborate across time zones
Willingness to travel up to 20% as needed
Experience within the insurance industry, preferably focused on Cyber Insurance, Data Breach, or Personal Cyber solutions
Proficiency with Salesforce CRM
Applicants must be authorized to work in the United States full-time without employer support or sponsorship now or in the future
Bilingual Spanish language skills are a plus

Benefits

Comp & perks

Day-one eligibility for medical, dental, and vision coverage
Supplemental health plan options
HSA and FSA accounts
Company-paid basic life and AD&D insurance
Optional voluntary life and AD&D insurance
Short- and long-term disability
Legal plan
Pet insurance
Travel accident coverage
Adoption assistance and fertility planning coverage
Caregiver support
Dependent Care FSA with possibility of an employer match
Complimentary Care@Work membership
Up to 12 weeks of paid parental leave with eligibility for a gradual return
401(k) with employer match
Employee Stock Purchase Plan (ESPP)
Financial wellness resources
Career coaching
Optional long-term care insurance
Tuition reimbursement
Flexible time off for exempt employees or paid time off for nonexempt employees
Up to 12 paid holidays per year
Commuter benefits
Employee discounts
Charitable gift matching
Paid volunteer time off
Corporate volunteer events
24/7 support including professional therapy, coaching, and emotional well-being programs
Guided meditation and physical, mental, social, and financial wellness resources