TransUnion

Product Analyst

• Serve as a strategic analytics partner across Global Fraud Solutions and Communications Solutions
• Use data and market insights to influence product strategy, innovation, and go-to-market decisions
• Analyze large and complex datasets to identify customer needs, emerging fraud trends, product opportunities, and revenue growth areas
• Evaluate and prioritize high-value market opportunities across business units
• Research evolving fraud vectors, attack methodologies, and market needs
• Develop analytical frameworks, proofs of concept, and data-driven recommendations
• Support design and testing of next-generation fraud solutions, including advanced phone scam detection and prevention pilots
• Translate complex findings into business recommendations for Product, Sales, Data Science, Engineering, Operations, and Client Success
• Develop analytical approaches and tools to improve the sales lifecycle and support customer conversations
• Navigate ambiguous business questions and move initiatives from research through recommendation and execution
• Present findings to technical and non-technical audiences
• Report to the Senior Director of Solutions Consulting

Product Analyst, Solutions Consulting

Consultant

• Partner with Product Management to develop monetization strategies, pricing architectures, packaging frameworks, and go-to-market recommendations
• Use advanced analytics, AI-enabled insights, and commercial intelligence tools to identify growth opportunities and support data-driven pricing decisions
• Analyze customer behavior, market trends, competitive positioning, and willingness-to-pay indicators
• Support pricing governance through deal reviews, pricing approvals, exception management, and discount oversight
• Track pricing performance using price realization, margin achievement, revenue growth, renewal outcomes, and sales adoption KPIs
• Develop executive-level presentations, business cases, and recommendations influencing strategic commercial decisions
• Collaborate with Sales, Product Management, Finance, Operations, and Technology teams to implement scalable pricing processes and tools
• Contribute to continuous improvement initiatives focused on pricing automation, commercial analytics, and operational excellence

Senior Pricing Consultant

Customer Support

• Manage customer onboarding, implementation, maintenance activities, and operational requests by creating, modifying, validating, and maintaining member codes, customer access, and related configurations across test and production environments
• Serve as a primary point of contact for internal and external stakeholders, leading stakeholder calls, meetings, and discussions to provide project updates, gather requirements, resolve issues, and ensure successful customer outcomes
• Review, prioritize, and manage ticket queues, project queues, and customer requests while meeting SLAs, quality standards, and business objectives
• Handle complex customer inquiries, escalations, and non-standard requests; identify risks, recommend solutions, and drive issues to resolution
• Coordinate and execute ad hoc projects and business initiatives with Sales, Project Management, Compliance, Billing, Technology, and Account Management teams
• Perform QA reviews of member codes, onboarding activities, and operational transactions
• Conduct process, system, and operational training for new hires and team members; maintain process documentation, training materials, and standard operating procedures
• Provide leadership and operational support in the manager’s absence, including workload management, queue oversight, escalation handling, stakeholder communication, and business continuity
• Identify, recommend, and implement process enhancements to improve efficiency, reduce manual effort, and enhance customer experience
• Act as a subject matter expert for the Canada Enablement Team, providing guidance, knowledge sharing, coaching, and operational support

Consumer Operations Support Specialist

Administrative Assistant

• Manage case tracking activities, the case-management system, and associated billing processes
• Maintain accurate and timely case notes, records, and supporting information in the appropriate database
• Ensure resolved and confirmed incident records are closed before billing activities begin
• Coordinate with billing and sales support teams to ensure billing is completed accurately and efficiently
• Support case stakeholders with problem-solving activities during cyber incidents
• Partner with the Incident Coordination team to resolve partner and client challenges
• Track documentation and facilitate data transfers between the company and clients
• Provide professional and courteous service to internal teams, partners, clients, and other stakeholders
• Provide primary and ancillary administrative support to the Incident Response delivery team
• Report to the Sales Manager, Sales Management

Cyber Administrative Assistant

General

• Receive training in the financial services industry
• Develop technical skills including AWS
• Utilize desktop research for consultative services
• Complete internship assignments using AWS technical skills
• Act as a key Consulting Analyst on the Argus team
• Partner and collaborate with associates to support relationships with key clients
• Participate in career development workshops, networking events, and guest speaker events

Consulting Analytics Internship

Director

• Lead the development and execution of Utility & Energy growth strategies
• Translate market priorities into actionable commercial plans that drive pipeline creation, revenue growth, and market expansion
• Identify, assess, and advance strategic opportunities across Utility & Energy segments
• Develop target-account activation, whitespace capture, buyer mapping, and opportunity progression strategies
• Partner with Sales leadership on account prioritization and pipeline conversion
• Deliver seller enablement programs, account activation plans, and commercialization strategies
• Track and communicate KPIs including whitespace progression, pipeline influence, commercialization milestones, and revenue performance
• Lead Customer Advisory Boards and industry engagement initiatives
• Gather, analyze, and synthesize customer, market, regulatory, and competitive intelligence
• Build and maintain executive-level relationships with customers, prospects, partners, and industry stakeholders
• Serve as a senior business development leader for complex strategic opportunities
• Develop business cases, commercial positioning, executive engagement, and deal progression
• Lead Utility & Energy components of annual and multi-year strategic planning, including market sizing, initiative prioritization, competitive positioning, and growth objectives
• Report directly to the Senior Vice President, Strategic Planning

Director, Market Strategy & Development, Utility & Energy

Manager

• Supervise and manage software developers within the work group
• Perform installation, configuration, administration, and tuning of software applications
• Design, test, and implement software applications and systems software
• Create best practices and tools
• Oversee the performance and results of team members
• Understand user and process requirements
• Ensure requirements are achieved through software applications
• Support applications implementing Decision Centre platform initiatives, including CI/CD and DB Resiliency rollout using MapR and migration to the cloud
• Ensure work-group productivity through training, analysis, and feedback on performance data

Data Scientist

• Work with cross-functional client teams on multi-million-dollar customer engagements
• Build a network with top marketing leadership across major companies and industries
• Understand customers’ business and technical requirements
• Implement and configure data integrations and data transformation rules
• Develop the end-to-end deployment cycle of client implementations
• Participate in post-sales planning and scoping meetings
• Conduct client walk-throughs of model and user interface delivery
• Set up, validate, and diagnose ETL integrations using cloud and data transformation applications
• Configure, transform, and debug data pipelines between end clients and various data sources
• Communicate directly with internal and external partners to solve issues and address potential data challenges

Consultant, Data Science & Analytics

• Manage an assigned portfolio of cyber incidents, data breach, and fraud-related cases
• Establish priorities and meet client deadlines with minimal direct supervision
• Serve as primary contact for clients, affected customers, vendors, and internal specialists
• Lead client intakes and assess incident information
• Coordinate proposals, contracts, implementation activities, project schedules, and service administration
• Analyze, clean, reconcile, and manage complex datasets for breach notification and fulfillment
• Coordinate breach communications and mailings, including data scrubbing, letter production, client approvals, secure data transfers, and delivery to mailing providers
• Monitor case progress, risks, dependencies, and stakeholder expectations
• Resolve complex issues and escalate matters requiring support from other teams
• Gather, organize, document, and preserve case facts, statements, affidavits, and other evidence
• Maintain case notes, incident records, project updates, and stakeholder reporting in designated systems
• Incorporate applicable data breach requirements into case coordination and client communications
• Confirm resolution, close incident records, and deliver final case reporting to stakeholders

Incident Coordinator

• Lead credit risk analytics and modeling engagements from solution design through implementation and monitoring
• Partner with clients and stakeholders to understand business challenges and develop data-driven recommendations
• Develop, validate, and monitor credit risk scorecards and predictive models
• Perform portfolio analytics, segmentation studies, and strategy assessments
• Manage multiple workstreams and ensure high-quality delivery and stakeholder alignment
• Contribute to proposal development, solution design, knowledge-sharing, analytics capability development, and process automation initiatives

Consultant, Data Science, Analytics

Program Manager

• Support customer and partner onboarding, including membership, credentialing, contract documentation, vendor forms, and operational guidance for sales teams
• Pull reports, gather data on business metrics, support data accuracy, and track information for internal stakeholders
• Provide custom invoice delivery and monitor compliance requirements for public sector customers
• Coordinate external meetings, special events, travel booking, and other administrative tasks
• Contribute to cross-functional initiatives implementing government compliance requirements
• Manage work with urgency, accuracy, sound judgment, and a proactive approach to process improvement
• Report to the Sr Director of Strategic Operations
• Collaborate with sales teams, internal stakeholders, and cross-functional partners

Public Sector Program Manager

Artificial Intelligence

• Serve as a strategic advisor and operational partner to the SVP, Global Cyber Governance, Risk & Compliance
• Translate organizational priorities into executable plans and measurable outcomes
• Develop and maintain multi-year strategies, annual operating plans, organizational roadmaps, performance objectives, and a centralized operating rhythm
• Lead development and communication of KPIs, KRIs, risk-reduction measures, executive dashboards, and governance reporting
• Create executive presentations, board-ready materials, and communication artifacts translating complex cybersecurity, risk, compliance, and controls information into business insights
• Lead a small team responsible for Cyber GRC reporting, performance metrics, data analysis, governance reporting, and executive communications
• Modernize and automate Cyber GRC processes through artificial intelligence, workflow automation, analytics, and emerging technologies
• Partner with Information Security Officers, Technology, Audit, Compliance, Legal, Privacy, Technology Risk, Enterprise Risk Management, Finance, and business leaders
• Oversee budget planning, workforce planning, resource allocation, and financial tracking
• Monitor strategic initiatives and transformation efforts, providing visibility into progress, dependencies, risks, issues, remediation priorities, and business outcomes

Senior Manager, GRC Strategy – AI

Financial Planning and Analysis

• Drive growth of TransUnion’s Community Financial Institutions business
• Lead end-to-end sales pursuits and align solutions to client needs
• Own the full sales lifecycle, including prospecting, relationship development, presentations, contract negotiations, and handoff to account management
• Deliver value-based presentations and develop tailored solutions
• Address objections and close new business
• Partner with internal teams and sales peers to expand existing customer relationships
• Drive cross-sell and upsell opportunities
• Leverage internal resources, market insights, and customer feedback to shape sales strategy
• Support product innovation
• Represent TransUnion at client meetings and industry events
• Travel to customer locations and trade shows/conferences as necessary
• Report to the Sales Director of Industry Executives - Community Financial Institutions

Industry Executive – Community Financial Institutions

Events

• Lead strategic planning, coordination, execution, and performance management for Diversified Markets events
• Manage a portfolio of 6–8 high-visibility events annually, including customer summits, customer advisory boards, and B2B tradeshows
• Provide on-site oversight for planning milestones, rehearsals, venue readiness, and live event delivery
• Coach and support a team of 2–4 event professionals through virtual, in-office, and on-site collaboration
• Partner with marketing, sales, product, leadership, procurement, finance, and legal stakeholders in a matrixed environment
• Balance strategic objectives and tactical delivery across multiple concurrent events
• Conduct venue walk-throughs, vendor meetings, and logistical reviews
• Serve as primary on-site decision-maker, managing issues and escalations in real time
• Contribute directly to event execution while leading event strategy, team performance, and delivery outcomes
• Work flexible and extended hours, including early mornings, evenings, and occasional weekends, based on event schedules
• Report to the Director, Event Management & Experiences

Event Management and Experiences Manager

Representative

• Manage complex credentialing and recredentialing cases for applicants in the United States and international markets
• Authenticate end users and confirm permissible purpose and authorized use of TransUnion products and services
• Evaluate intended use of requested products and services, including complex packages and requests involving geographic areas outside the United States
• Conduct due diligence examinations and investigations using approved third-party tools, online resources, and other research methods
• Assess applicant business legitimacy against federal, state, city, municipal, and applicable international regulatory requirements
• Respond to escalated client inquiries through verbal and written communication
• Serve as a subject matter expert on credentialing matters and guide team members and business partners
• Mentor, coach, and support team members by sharing process knowledge and best practices
• Identify recurring process or communication concerns and recommend improvements
• Partner with Sales, business units, potential customers, and other impacted groups to resolve issues and support effective credentialing decisions
• Report to the Consumer Operations Support Lead