Principal Product Management, Messaging Solutions

TransUnion

. Lead the strategy, vision, development, and commercialization of TransUnion's messaging solutions portfolio, including SMS, MMS, RCS, and emerging messaging channels .

Posted 9/18/2026full-timeReston • Illinois • United StatesLead💰 $168,750 - $281,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in messaging ecosystems, including SMS, MMS, and RCS, with a strong focus on product strategy, lifecycle management, and market expansion. Proven ability to lead cross-functional teams and drive business growth through innovative messaging solutions and customer engagement strategies.

Highest-signal resume keywords

Product Management ExperienceMessaging Ecosystems ExpertiseCPaaS KnowledgeMarket Analysis SkillsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Strategy DevelopmentMessaging Product ManagementRoadmap DevelopmentAgile MethodologiesMarket AssessmentBusiness Case DevelopmentCustomer Communication IntegrationMessaging TechnologiesEnterprise Messaging PlatformsCompetitive Positioning

Soft Skills

LeadershipStrategic VisionCustomer EngagementThought LeadershipIndependent Operation

Tools & Technologies

TwilioSinchInfobipWhatsAppIMessageMessengerViberAndroid Messaging Ecosystems

Industry Keywords

TelecommunicationsDigital CommunicationsTrusted CommunicationsFraud PreventionIdentity-Related CommunicationsCarrier NetworksMobile Network OperatorsOmnichannel CommunicationsContact Center TechnologyEnterprise Communications

Tech Stack

Tools & technologies

Android

About the role

Key responsibilities & impact

Lead the strategy, vision, development, and commercialization of TransUnion's messaging solutions portfolio, including SMS, MMS, RCS, and emerging messaging channels
Define and scale trusted communications solutions by extending voice capabilities into secure business-to-consumer messaging experiences
Own the product lifecycle from market assessment and business case development through roadmap creation, pricing, positioning, launch, adoption, and ongoing optimization
Partner with Engineering, Product Marketing, Sales, and Solutions teams to translate business opportunities into scalable product capabilities
Serve as the messaging subject matter expert and educate internal stakeholders on messaging ecosystems, carrier networks, aggregators, and emerging communication technologies
Develop competitive positioning and go-to-market strategies leveraging TransUnion's customer base and trusted communications platform
Engage customers, partners, mobile network operators, aggregators, and industry stakeholders to identify opportunities and shape product direction
Represent TransUnion as a thought leader through customer presentations, conferences, industry summits, and external speaking engagements
Monitor market trends, competitive developments, communication technologies, and customer needs
Drive measurable business growth through new product capabilities, market expansion, and customer adoption of messaging solutions

Requirements

What you’ll need

15+ years of progressive product management experience within telecommunications, communications platforms, messaging, CPaaS, digital communications, or closely related industries
Demonstrated ownership of product strategy and business outcomes
Deep expertise in messaging ecosystems, including SMS, MMS, RCS, carrier messaging infrastructure, mobile network operators, aggregators, and enterprise messaging platforms
Proven experience launching, scaling, and managing messaging products or communication solutions used by enterprise customers
Strong understanding of business use of messaging technologies for customer experience, engagement, and communications
Solid foundation in the underlying telecommunications ecosystem
Demonstrated ability to partner across Product, Engineering, Sales, Marketing, and executive leadership teams
Experience serving as an industry expert, customer-facing advisor, or product evangelist
Ability to operate independently in highly visible, high-growth environments while balancing strategic vision with hands-on execution
Expertise in SMS, MMS, and RCS
Strong understanding of CPaaS ecosystems, carrier networks, aggregators, routing, and enterprise messaging infrastructure
Experience developing product strategies and solutions integrating messaging technologies with customer communication platforms, APIs, and enterprise applications
Knowledge of product management methodologies, roadmap development, product lifecycle management, and Agile delivery practices
Ability to analyze market trends, customer requirements, and competitive positioning
Preferred: Experience with Twilio, Sinch, Infobip, or similar CPaaS providers
Preferred: Experience with WhatsApp, iMessage, Messenger, Viber, or Android messaging ecosystems
Preferred: Experience with trusted communications, fraud prevention, identity-related communications, caller authentication, or customer trust solutions
Preferred: Experience within telecommunications carriers, contact center technology providers, or enterprise communications organizations
Preferred: Experience building omnichannel communications experiences
Preferred: Experience expanding products into new markets, customer segments, or international geographies

Benefits

Comp & perks

Day-one eligibility for medical, dental, and vision coverage
Supplemental health plan options
Spousal, domestic partner, and eligible dependent coverage on select plans
Tax-advantaged HSA and FSA accounts
Company-paid basic life and AD&D insurance
Optional voluntary life and AD&D insurance
Short- and long-term disability
Optional legal plan, pet insurance, and travel accident coverage
Adoption assistance and fertility planning coverage
Caregiver support
Dependent Care FSA with possibility of an employer match
Complimentary Care@Work membership
Up to 12 weeks of paid parental leave with gradual return eligibility
401(k) with employer match
Employee Stock Purchase Plan (ESPP)
Financial wellness resources
Career coaching
Optional long-term care insurance
Tuition reimbursement
Flexible time off for exempt employees or paid time off for nonexempt employees
Up to 12 paid holidays per year
Commuter benefits
Employee discounts
Charitable gift matching
Paid volunteer time off
Corporate volunteer events
24/7 support including professional therapy, coaching, and emotional well-being programs
Guided meditation and physical, mental, social, and financial wellness resources