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TransUnion

Product Owner, Consumer Solutions

TransUnion

. Own and maintain the product backlog, prioritizing work to align customer needs, business objectives, strategic goals, delivery capacity, and timeline constraints .

Posted 11/5/2026full-timeRemote • Costa RicaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Ownership and Management, with a strong focus on translating customer insights into actionable requirements and measurable outcomes. Proficient in Agile methodologies, including Scrum and SAFe, to drive product development and continuous improvement.

Highest-signal resume keywords
Product OwnershipAgile MethodologiesCustomer Insights AnalysisBacklog ManagementDigital Product Performance Monitoring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
User Story CreationRequirements DefinitionBusiness Case DevelopmentProcess ImprovementSizing Analysis
Soft Skills
Stakeholder CommunicationInfluencing SkillsNavigating AmbiguityChange Management
Industry Keywords
FintechConsumer Financial EcosystemDigital ProductsDirect-to-Consumer BusinessMarketplaces

About the role

Key responsibilities & impact
  • Own and maintain the product backlog, prioritizing work to align customer needs, business objectives, strategic goals, delivery capacity, and timeline constraints
  • Translate product strategy and customer needs into requirements, actionable user stories, hypotheses, and measurable outcomes
  • Partner with Product, Engineering, Design, Analytics, Legal and Compliance, and business stakeholders
  • Lead backlog refinement, sprint planning, Program Increment planning, and other Agile ceremonies
  • Drive features from ideation through delivery while balancing customer experience, business value, technical feasibility, operational readiness, risks, and dependencies
  • Use product data, customer insights, experimentation, market observations, and customer feedback to identify opportunities and inform product decisions
  • Develop business cases, sizing analyses, process improvements, customer journeys, and recommendations for product enhancements and new capabilities
  • Partner with Analytics to define success metrics, monitor product performance and production issues, and evaluate results against key objectives
  • Build alignment across business and technical teams while supporting change management, release readiness, product launches, and continuous improvement

Requirements

What you’ll need
  • Bachelor's degree required
  • Five or more years of experience in Product Ownership, Product Management, Business Analysis, Consulting, Strategy, or a related field
  • Experience supporting consumer-facing digital products, preferably in fintech, financial services, subscriptions, marketplaces, banking, payments, identity protection, credit, or another Direct-to-Consumer business
  • Experience translating data and customer insights into requirements, business cases, product recommendations, and measurable outcomes
  • Ability to navigate ambiguity, evaluate trade-offs, communicate clearly, and influence stakeholders across business and technical teams
  • Experience working within Agile, Scrum, or Scaled Agile Framework (SAFe) delivery environments
  • Ability to create user stories, define and refine requirements, prioritize product backlogs, and support software delivery teams
  • Ability to lead backlog refinement, sprint planning, Program Increment planning, and related Agile delivery ceremonies
  • Ability to use product data, customer insights, experimentation, and performance metrics to make informed product decisions
  • Experience monitoring digital product performance, production issues, and customer feedback to support continuous improvement
  • Advanced degree preferred
  • Knowledge of the United States consumer financial ecosystem, including competitors, adjacent fintech offerings, and evolving customer expectations
  • Experience developing customer journeys, process improvements, sizing analyses, and recommendations for new product capabilities
  • Background in management consulting, strategy, business analysis, or product delivery

Benefits

Comp & perks
  • Work/life flexibility
  • Professional development and growth support
  • Resources for teams across the globe to collaborate
  • Access to help with professional development
  • Remote work arrangement
  • Occasional in-person attendance at work-related events