Public Sector Program Manager

TransUnion

. Support customer and partner onboarding, including membership, credentialing, contract documentation, vendor forms, and operational guidance for sales teams .

Posted 9/24/2026full-timeUnited StatesMid-LevelSenior💰 $72,300 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in public sector contracting and government customer onboarding, with a strong focus on compliance documentation and operational support. Proficient in managing contract workflows and collaborating with cross-functional teams to ensure accuracy and adherence to government requirements.

Highest-signal resume keywords

Public Sector Contracting SupportGovernment Customer OnboardingRFP/RFQ SupportSalesforce CRM ExperienceU.S. Security Clearance Eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract DocumentationVendor Forms ManagementCompliance DocumentationData Accuracy TrackingInvoice Delivery CoordinationGovernment Procurement KnowledgeAttention to DetailProcess ImprovementCustomer CredentialingPublic Sector Payment Requirements

Soft Skills

Strong JudgmentProactive ApproachCollaborationOrganizational SkillsCommunication Skills

Tools & Technologies

SalesforceMicrosoft OutlookMicrosoft ExcelMicrosoft WordMicrosoft PowerPointAdobe Acrobat

Industry Keywords

Federal Contract WorkflowsState Contract WorkflowsLocal Contract WorkflowsMunicipal Contract WorkflowsEducation Contract WorkflowsAudit RightsCybersecurity FrameworksRecords RetentionBackground Check RequirementsFlow-Down Requirements

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Support customer and partner onboarding, including membership, credentialing, contract documentation, vendor forms, and operational guidance for sales teams
Pull reports, gather data on business metrics, support data accuracy, and track information for internal stakeholders
Provide custom invoice delivery and monitor compliance requirements for public sector customers
Coordinate external meetings, special events, travel booking, and other administrative tasks
Contribute to cross-functional initiatives implementing government compliance requirements
Manage work with urgency, accuracy, sound judgment, and a proactive approach to process improvement
Report to the Sr Director of Strategic Operations
Collaborate with sales teams, internal stakeholders, and cross-functional partners

Requirements

What you’ll need

3-5 years of experience supporting public sector contracting, government customer onboarding, or government sales operations
Bachelor’s degree or equivalent experience
Working knowledge of federal, state, local, municipal, education, and third-party government contract workflows
Experience with RFP/RFQ support, purchase orders, statements of work, master agreements, participating addenda, contract amendments, and renewals
Experience supporting contract documentation, representations and certifications, vendor forms, customer credentialing, public sector questionnaires, and related compliance documentation
Ability to identify and route government contract requirements requiring Legal, Compliance, Information Security, Pricing, Finance, Billing, or senior leadership review
Familiarity with government procurement rules, flow-down requirements, audit rights, records retention, data security obligations, background check requirements, cybersecurity frameworks, and customer-specific invoicing requirements
Ability to support custom invoice delivery, customer billing coordination, and public sector payment requirements
Strong attention to detail and ability to review documents for completeness, consistency, approvals, signatures, pricing support, and operational readiness
Eligibility for U.S. Security Clearance
Experience using Salesforce or similar CRM tools
Proficiency in Microsoft Outlook, Excel, Word, PowerPoint, and Adobe Acrobat
Must be authorized to work in the United States full-time without employer support or sponsorship now or in the future

Benefits

Comp & perks

Day-one eligibility for medical, dental, and vision coverage
Supplemental health plan options
HSA and FSA accounts
Company-paid basic life and AD&D insurance
Optional voluntary life and AD&D insurance
Short- and long-term disability
Legal plan
Pet insurance
Travel accident coverage
Adoption assistance
Fertility planning coverage
Caregiver support
Dependent Care FSA with possibility of an employer match
Complimentary Care@Work membership
Up to 12 weeks of paid parental leave with eligibility for a gradual return
401(k) with employer match
Employee Stock Purchase Plan (ESPP)
Financial wellness resources
Career coaching
Optional long-term care insurance
Tuition reimbursement
Flexible time off for exempt employees or paid time off for nonexempt employees
Up to 12 paid holidays per year
Commuter benefits
Employee discounts
Charitable gift matching
Paid volunteer time off
Corporate volunteer events
24/7 support including professional therapy, coaching, and emotional well-being programs
Guided meditation and resources supporting physical, mental, social, and financial wellness