Account Manager – Bond & Specialty Insurance, Commercial Surety

Travelers

. Perform standard duties using developed procedures on assignments of moderate complexity .

Posted 9/17/2026full-timeHartford • Connecticut • United StatesJuniorMid-Level💰 $52,600 - $86,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in underwriting processes, policy management, and customer service within the insurance industry, with a strong focus on Surety products and compliance with procedural guidelines.

Highest-signal resume keywords

Underwriting ExperienceSurety ExperienceInsurance Terms KnowledgeMS Office ProficiencyCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Policy ManagementPre-Quote ActivitiesPost-Bind ActivitiesFinancial Data AnalysisReport ProcessingContract ManagementAudit AssistanceLead DistributionCancellations ProcessingMid-Term Changes Processing

Soft Skills

Effective CommunicationCustomer FocusTeam CollaborationListening SkillsService Excellence

Tools & Technologies

MS OfficeWindowsPolarisGuidestarWestlawERISA

Industry Keywords

Insurance IndustrySurety ProductsUnderwriting InstructionsFinancial ReportsQAP Forms

About the role

Key responsibilities & impact

Perform standard duties using developed procedures on assignments of moderate complexity
Pre-quote and post-bind underwriting activities by account
Bill, assemble, and distribute Bond products according to procedural guidelines
Book and issue policies
Understand policy documents and solicitation requirements
Pre-populate workbooks with available financial and other data
Pull prospect lists and scrub and distribute new business leads to underwriting teams
Assist in Polaris training of new underwriters
Process new business, renewals, extended time and/or warranty provisions, joint ventures, co-sureties, and deviated commission scales
Pull credit, Guidestar, Westlaw, and ERISA reports
Manage Final Contract Price report process through final closeout and process over/under run premiums
Assist in audits and set up QAP forms and action plans
Process cancellations, mid-term changes, and surety riders
Follow up on non-pays and review delinquent and past-due obligations
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree
High School diploma or equivalent
Associate's degree or one year of work experience
Typically 2 or more years of experience in the Insurance industry
Strong preference for individuals with Surety experience
Intermediate understanding of insurance terms and Underwriting instructions
Basic communication skills and effective verbal, written, and listening communication skills
Intermediate customer focus and ability to provide service excellence to internal or external clients
Basic MS Office applications skills (Word, Excel, Outlook)
Ability to learn computer systems
Basic software skills required (Windows MS Office)

Benefits

Comp & perks

Health insurance from the first day of employment for employees and eligible family members
401(k) dollar-for-dollar matching up to the first 5% of eligible pay
Paying it Forward Savings Program with employer 401(k) contributions for student loan payments
Pension Plan 100% funded by Travelers
Minimum of 20 days Paid Time Off annually
Nine paid company holidays
Wellness program with tools, discounts, resources, and caregiving support
Free professional counseling, health coaching, and mental health resources
Matching Gift and Volunteer Rewards program
Performance-based cash incentive awards