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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and resolving Bond & Specialty claims while ensuring compliance with BSI Claims processes. Proficient in negotiating settlements, preparing management reports, and providing legal support to underwriting colleagues.
Highest-signal resume keywords
Bond & Specialty Claims HandlingNegotiation SkillsLegal Support and DocumentationInsurance Adjuster LicenseTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisLitigation ManagementSettlement NegotiationCoverage EvaluationContract ReviewData AnalyticsDocumentation ManagementRisk ManagementIndemnity DocumentationRecovery Coordination
Soft Skills
Conflict ResolutionEffective CommunicationCollaborationAttention to DetailProfessionalism
Certifications & Qualifications
Juris Doctor DegreeInsurance Adjuster LicenseContinuing Legal Education (CLE)
Industry Keywords
Claims ProcessesLitigationEmployment Practices LiabilityStakeholder ManagementLegal Compliance
About the role
Key responsibilities & impact- Analyze, investigate, and resolve lower-severity and lower-complexity Bond & Specialty claims
- Retain, monitor, and manage outside counsel and vendors using incident response and litigation management plans and budgets
- Negotiate settlements for lower-severity and lower-complexity litigation matters
- Prepare management reports on loss development, financial exposure, and resolution strategies
- Develop and coordinate recovery efforts with the Recovery Management Unit
- Attend mediations, settlement conferences, trials, depositions, and business meetings as needed
- Provide legal and business support to underwriting colleagues, including negotiating indemnity documentation, drafting product forms and endorsements, reviewing contracts and bond forms, and supporting marketing or risk management efforts
- Ensure stakeholders and customers feel secure, respected, and cared for throughout the claims process
- Ensure compliance with BSI Claims processes, procedures, and best practices
- Maintain thorough documentation of claim activities, decisions, and communications
- Prepare timely coverage evaluations and correspondence to insureds
- Maintain and note claim files according to company best practices
- Handle new and existing Employment Practices Liability claims nationally across field regions
Requirements
What you’ll need- One to five years of relevant legal or claim handling work experience
- Ability to effectively work through conflict and resolve issues professionally
- Ability to make sound decisions and negotiate terms and conditions within designated authority limits
- Solid verbal and written communication skills; ability to articulate coverage determinations
- Solid time management skills; ability to manage multiple priorities with attention to detail, data, and analytics
- Ability to build and maintain effective collaborative relationships
- Bachelor’s Degree
- Juris Doctor Degree
- Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working
- Acquisition and maintenance of Insurance Adjuster License(s), generally within three months of starting, with continuing education
- Active legal license in the state of the principal office location and current Continuing Legal Education (CLE)
- Valid driver’s license or access to alternative transportation
Benefits
Comp & perks- Health insurance from the first day of employment for employees and eligible family members
- 401(k) dollar-for-dollar matching up to the first 5% of eligible pay
- Paying it Forward Savings Program with annual 401(k) contributions for student loan payments
- Pension Plan 100% funded by Travelers
- Minimum of 20 days Paid Time Off annually
- Nine paid company Holidays
- Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching
- Matching Gift and Volunteer Rewards program
