Associate Claim Professional – Solicitor

Travelers

. Handle lower-value and lower-complexity claims under close supervision .

Posted 9/24/2026full-timeManchester • United KingdomJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in handling insurance claims with a strong understanding of the UK legal system, while effectively communicating and building relationships with stakeholders. Proficient in analyzing policy coverage and applying technical standards to ensure accurate claims resolution.

Highest-signal resume keywords

Insurance Claims HandlingUK Legal System KnowledgeNegotiation and SettlementCommunication SkillsLegal Qualification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationPolicy Coverage AnalysisClaims ResolutionData Accuracy MaintenanceLitigation Experience

Soft Skills

CollaborationCustomer FocusJudgment and Decision-MakingFlexibilityAccountability

Certifications & Qualifications

Law DegreeLicensed Solicitor

Industry Keywords

InsuranceUnderwritingLegal WorkClaims ManagementService Level Standards

About the role

Key responsibilities & impact

Handle lower-value and lower-complexity claims under close supervision
Investigate, evaluate, negotiate, and resolve assigned claims
Analyze and apply policy coverage accurately
Negotiate and settle claims proactively and reserve claims accurately
Instruct, liaise with, and manage external vendors while monitoring service quality and costs
Authorize claim payments and reserves within agreed handling authority
Maintain data accuracy
Develop and maintain effective external and internal business relationships
Support team members and participate in individual and shared project work
Communicate actions and their impact across technical, operational, sales, and financial disciplines
Participate in training and learning and development activities
Perform other assigned duties

Requirements

What you’ll need

Some prior insurance claims, underwriting, or legal work-related experience preferred, such as paralegal, solicitor, trainee barrister, or similar
General technical knowledge sufficient to handle an assigned claims caseload within designated handling authority
Basic or preferably intermediate knowledge of the UK legal system
Some practical experience of litigation and/or coverage work in an insurance or legal environment
Ability to handle claims competently in line with technical standards, best practices, and service level standards
Good communication skills
Ability and confidence to speak directly with internal stakeholders and insureds on professional lines matters
Intermediate business perspective
Intermediate ability to build collaborative relationships
Intermediate openness to influence and flexibility
Intermediate accountability and credibility
Intermediate analytical and strategic thinking
Advanced customer focus
Intermediate judgment and decision-making ability
Intermediate ability to work effectively as part of a team
Law degree, licensed solicitor, or equivalent in a competent jurisdiction
Legal qualification or equivalent required

Benefits

Comp & perks

Private medical insurance, with single cover and option to add dependents at the employee's expense
Employer core contribution to Pension Plan, with increased company contribution when the employee contributes
Minimum 25 days annual holiday, with the opportunity to purchase additional days up to 35 holidays per year
Wellness programme with tools, discounts, resources, caregiving support, and free professional counseling services
Matching Gift and Volunteer Rewards programme
Hybrid work arrangement: three days per week in the office and two days at home for full-time employees