Associate SIU Investigator

Travelers

. Conduct insurance investigations and perform applicable database searches to uncover potentially fraudulent aspects of claims .

Posted 10/14/2026full-timeUnited StatesMid-Level💰 $57,900 - $95,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving skills to conduct thorough insurance investigations, applying knowledge of insurance operations and legal statutes. Capable of managing complex cases independently while collaborating effectively with various stakeholders.

Highest-signal resume keywords

Analytical SkillsCase ManagementInsurance Claims InvestigationKnowledge of Insurance ProductsData Gathering and Visualization

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Investigative TechniquesEvidence CollectionEvidence InterpretationFraud DetectionInsurance Operations Knowledge

Soft Skills

Critical ThinkingConflict ManagementInfluence SkillsProblem-SolvingCollaboration

Tools & Technologies

Data Visualization SoftwareArtificial Intelligence Tooling

Certifications & Qualifications

Bachelor’s Degree in Actuarial SciencesBachelor’s Degree in Criminal JusticeBachelor’s Degree in Finance

Industry Keywords

Commercial LinesPersonal LinesWorkers CompensationLocal StatutesFederal Statutes

About the role

Key responsibilities & impact

Conduct insurance investigations and perform applicable database searches to uncover potentially fraudulent aspects of claims
Collaborate with analytics and major case teams on specialized investigative areas, including Medical, Cyber, Cargo, and Fire Motive & Opportunity
Analyze, monitor, and summarize technical information into actionable investigative strategies
Apply critical thinking and reasoning to resolve complex problems and reach logical conclusions
Maintain contact with business partners, customers, and external resources throughout investigations
Liaise with claim, legal, underwriting, public officials, and law enforcement partners
Serve as a fraud liaison to business and industry partners
Learn and apply rules of evidence, evidence collection, and evidence interpretation
Develop understanding of Local, State, and Federal statutes and conduct investigations within applicable law
Assist with potential insurance fraud prosecution cases
Submit questionable claims to the National Insurance Crime Bureau
Perform other duties as assigned

Requirements

What you’ll need

Analytical and problem-solving skills for interpreting information and applying investigative techniques
Strong case management skills and ability to work independently
Ability to work in a high-volume, fast-paced environment while managing shifting priorities
Influence and conflict management skills
Foundational knowledge of insurance and claim operations, Commercial Lines, Personal Lines, and Workers Compensation insurance products
Bachelor’s Degree in Actuarial Sciences, Criminal Justice or Finance
Associate’s or Bachelor’s degree in criminal justice or a related field, or five years of insurance claims investigation experience, or professional investigation experience with law enforcement agencies
Experience with data gathering and visualization platforms/software
Familiarity with artificial intelligence tooling

Benefits

Comp & perks

Performance-based cash incentive awards
Health insurance from the first day of employment for employees and eligible family members
401(k) dollar-for-dollar matching up to the first 5% of eligible pay
Paying it Forward Savings Program with annual 401(k) contributions for eligible student loan payments
Pension Plan 100% funded by Travelers
Minimum of 20 days Paid Time Off annually
Nine paid company Holidays
Wellness program with tools, discounts, resources, and caregiving support
Free professional counseling services, health coaching, and mental health resources
Matching Gift and Volunteer Rewards program