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Travelers

AVP – Billing Process Owner, BI

Travelers

. Partner with leaders across multiple business areas to align goals with overall business strategy .

Posted 9/29/2026full-timeHartford • Connecticut • United StatesLead💰 $146,400 - $241,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and strategic planning capabilities, with extensive experience in operations management, process improvement, and team development. Proficient in utilizing methodologies such as Six Sigma and Agile to drive business transformation and enhance performance.

Highest-signal resume keywords
Operations ManagementStrategic PlanningTeam LeadershipSix Sigma MethodologyAgile Methodology

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business PlanningBudgetingCost Benefit AnalysisProcess ImprovementChange ManagementStrategy DevelopmentPerformance MonitoringData AnalysisTrend AnalysisBest Practices Implementation
Soft Skills
Communication SkillsCollaboration SkillsInfluencing SkillsPresentation SkillsProblem-Solving Skills
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Business StrategyBusiness TransformationEmerging PlatformsIndustry TrendsOperational Strategy

About the role

Key responsibilities & impact
  • Partner with leaders across multiple business areas to align goals with overall business strategy
  • Own execution of the business area’s multi-year strategic plan
  • Generate ideas that meet business needs and improve business performance
  • Drive buy-in and implementation of process improvement opportunities across multiple portfolios
  • Ensure understanding of business transformation and related change management strategies
  • Monitor marketplace and competitor trends and industry data, translating them into operations strategy
  • Manage business planning and budgeting
  • Drive Cost Benefit Analysis discussions around hard and soft benefit realization and tracking
  • Manage and oversee teams of business professionals
  • Perform other duties as assigned

Requirements

What you’ll need
  • Bachelor’s Degree
  • 8 years of experience
  • 7 years of experience in operations, collaborating on projects, or working in a related field
  • 4 years of leading, coaching, and/or indirect or direct management experience
  • Familiarity with Six Sigma and Agile methodology
  • Demonstrated experience developing and planning effective strategies
  • Ability to lead a team to implement strategies
  • Advanced leadership skills to coach and develop team members, leverage differences, and strategically align resources
  • Exceptional communication, collaboration, influencing, and presentation skills
  • Strong business acumen, problem-solving, critical-thinking, and strategic-operating abilities
  • Comprehensive knowledge of trends, emerging platforms, and new technologies
  • Ability to identify best practices and implement them into the organization

Benefits

Comp & perks
  • Health insurance from the first day of employment for employees and eligible family members
  • 401(k) dollar-for-dollar match up to the first 5% of eligible pay, subject to an annual maximum
  • Paying it Forward Savings Program with annual 401(k) contributions for student loan payments
  • Pension Plan 100% funded by Travelers
  • Minimum of 20 days Paid Time Off annually
  • Nine paid company Holidays
  • Wellness program with tools, discounts, resources, and caregiving support
  • Free professional counseling services, health coaching, and mental health resources
  • Matching Gift and Volunteer Rewards program
  • Equal opportunity employment