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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product ownership and agile delivery, with a strong focus on establishing enterprise standards and operationalizing quality practices. Proficient in integrating AI-augmented workflows and fostering collaboration across cross-functional teams to drive business outcomes.
Highest-signal resume keywords
Product OwnershipAgile DeliveryAI-Augmented WorkflowsUser Story MappingCommunity of Practice Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Story MappingJobs-To-Be-Done FrameworksBDD/ATDDDefinition Of Ready/Done StandardsAgile DeliveryScrumKanbanSAFeEnterprise Standards InfluenceUpstream Quality Standards
Soft Skills
Influencing Without AuthorityCoachingPeople LeadershipCollaborationSystems Thinking
Tools & Technologies
AI ToolsProduct Management ToolsDelivery Workflows
Certifications & Qualifications
Master's DegreeMBAMS In Technology Management
Industry Keywords
Enterprise Capability ProgramCommunity Of PracticeCross-Functional AccountabilityValue Stream PerformanceOutcome-Based Practices
About the role
Key responsibilities & impact- Own enterprise standards, tools, and practices defining what gets built from opportunity framing through requirements and definition of ready
- Establish and operationalize measurable upstream quality standards across software, data, and AI-driven solutions
- Partner with Experience Design, Business Analysts, and Product Owners to create a cohesive upstream lifecycle
- Own Product Owner craft standards, role maturity models, and capability-building across all lines of business
- Develop learning pathways and onboarding frameworks for Product Owners
- Embed systems thinking and outcome-based practices into Product Owner workflows
- Integrate AI-augmented discovery and definition workflows into enterprise practice
- Champion AI literacy and tooling adoption across the product and discovery community
- Evaluate, pilot, and scale AI tools that improve upstream delivery quality and speed
- Work with Product Owners, Circle and Value Stream leaders, Experience Design, and the Technical Design & Build Lead
- Serve as enterprise authority on upstream quality and influence across a matrixed organization
Requirements
What you’ll need- Master's degree — MBA, MS in Technology Management, or equivalent
- 10 or more years of progressive experience in product ownership, business analysis, or agile delivery
- 3 or more years in a senior enterprise role with cross-functional accountability
- Demonstrated experience influencing enterprise standards or practices without direct authority
- Deep proficiency in structured requirements practices including user story mapping, jobs-to-be-done frameworks, BDD/ATDD, and definition of ready/done standards
- Experience building or leading a Community of Practice, Center of Excellence, or enterprise capability program
- Working knowledge of AI-augmented product and delivery workflows, with ability to assess, pilot, and scale tooling
- Fluency across Scrum, Kanban, and SAFe, with judgment to adapt them
- Proven ability to connect discovery and definition work to business outcomes, OKRs, and value stream performance
- 3 years of Agile delivery experience
- 5 years of business and/or technology-related experience
- 2 years of experience as a coach
- 2 years of people leadership/management experience or equivalent
- In-depth knowledge of one or more business units
- Must be authorized to work for any employer in the United States
- Travelers does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT for this role
Benefits
Comp & perks- Health insurance from the first day of employment for employees and eligible family members
- 401(k) dollar-for-dollar matching up to the first 5% of eligible pay, subject to an annual maximum
- Paying it Forward Savings Program with annual 401(k) contributions for student loan payments
- Pension Plan 100% funded by Travelers
- Minimum of 20 days paid time off annually
- Nine paid company holidays
- Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching
- Matching Gift and Volunteer Rewards program
